At a Glance
- Tasks: Lead CRM campaigns to boost customer engagement and optimise lifecycle journeys.
- Company: Join ASOS, a leading e-commerce brand in Greater London.
- Benefits: Enjoy employee discounts, 25 days annual leave, and medical care.
- Other info: Dynamic role with opportunities for growth in a vibrant team.
- Why this job: Make a real impact on customer experiences with your creativity and data skills.
- Qualifications: Experience in CRM and familiarity with e-commerce platforms like Shopify.
The predicted salary is between 35000 - 45000 € per year.
ASOS.com is hiring a CRM Executive in Greater London to help grow the CRM channel for Topshop & Topman. This hands-on role involves building, QA-ing, and optimizing CRM campaigns to enhance customer engagement.
Responsibilities include managing lifecycle journeys such as Welcome and Back in Stock, and producing performance reports.
The ideal candidate will have relevant CRM experience, familiarity with e-commerce platforms like Shopify, and the ability to work with data.
ASOS offers great benefits including an employee discount, 25 days annual leave, and medical care.
CRM Campaigns Lead – Lifecycle & Journeys in London employer: ASOS.com
ASOS.com is an excellent employer, offering a vibrant work culture in Greater London that fosters creativity and innovation. Employees benefit from a generous employee discount, 25 days of annual leave, and comprehensive medical care, alongside ample opportunities for professional growth within the dynamic e-commerce landscape. Join us to make a meaningful impact on customer engagement while enjoying a supportive and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaigns Lead – Lifecycle & Journeys in London
✨Tip Number 1
Network like a pro! Reach out to people in the CRM and e-commerce space, especially those who work at ASOS or similar companies. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss specific CRM campaigns you've worked on. Bring data and results to the table – numbers speak louder than words!
✨Tip Number 3
Be proactive! If you see a gap in their current CRM strategies, don’t hesitate to mention it during your interview. Suggesting fresh ideas shows you're not just a fit for the role but also a forward-thinker.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Campaigns Lead – Lifecycle & Journeys in London
Some tips for your application 🫡
Show Your CRM Experience:Make sure to highlight any relevant CRM experience you have in your application. We want to see how you've built and optimised campaigns in the past, so don’t hold back on those details!
Familiarity with E-commerce Platforms:If you've worked with platforms like Shopify, let us know! Mention specific projects or campaigns where you used these tools to enhance customer engagement.
Data-Driven Approach:We love candidates who can work with data! Share examples of how you've used data to inform your decisions and improve campaign performance in your previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at ASOS.com
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the key concepts of lifecycle journeys and how they apply to customer engagement. Be ready to discuss specific campaigns you've worked on and how you optimised them for better results.
✨Familiarise Yourself with E-commerce Platforms
Since ASOS is looking for someone with experience in e-commerce platforms like Shopify, take some time to explore these tools. If you’ve used them before, prepare examples of how you leveraged these platforms to enhance CRM campaigns. This will show that you’re not just familiar but also capable of using these tools effectively.
✨Data is Key
As a CRM Campaigns Lead, you'll need to work with data regularly. Brush up on your analytical skills and be prepared to discuss how you've used data to inform your campaign strategies. Bring examples of performance reports you've created and how they influenced your decisions.
✨Show Your Passion for Customer Engagement
ASOS values customer engagement, so make sure to convey your enthusiasm for creating meaningful connections with customers. Share your thoughts on what makes a successful CRM campaign and how you can contribute to enhancing customer experiences at ASOS.
