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For Companies At a Glance
- Tasks: Transform ASOS operations by automating processes and implementing AI solutions.
- Company: Join ASOS, a leading online fashion retailer with a vibrant and inclusive culture.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and annual bonuses.
- Why this job: Make a real impact by driving innovation and efficiency in a dynamic environment.
- Qualifications: Experience in process automation, AI tools, and strong analytical skills required.
- Other info: Be part of a team that values creativity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list. Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As a Business Operations Analyst, you will play a critical role in transforming ASOS product operations, enabling smarter, faster and more efficient ways of working. You’ll join our existing Business Operations team, focusing on driving efficiencies through automation and AI-powered solutions, reducing manual effort and supporting scalability across buying and merchandising operations.
Responsibilities
- Analyse current workflows and activities (e.g., PO amendments, product classification) to identify automation opportunities
- Design and implement AI-driven solutions, such as Copilot agents, to streamline processes
- Collaborate with cross-functional teams (IT, Data, Operations) to deliver scalable automation initiatives
- Champion innovation by introducing tools and technologies that transform repetitive tasks into automated workflows
Key Responsibilities
- Conduct process analysis and map "as-is" and "to-be" workflows
- Identify and prioritise automation opportunities based on business impact
- Develop and deploy AI agents with Copilot and low-code/no-code solutions (e.g., Power Automate, Power Apps)
- Build prototypes and wireframes to translate stakeholder needs into actionable solutions
- Track and report efficiency gains and performance metrics
- Support change management, including communication, training and adoption of new tools
Qualifications
You will have...
- Proven experience in process automation and workflow optimisation
- Hands-on experience building Microsoft Copilot agents and familiarity with AI-driven automation
- Proficiency in tools such as Power Automate, Power Apps, and scripting languages (e.g., Python, R)
- Strong analytical skills with experience in SQL and data visualisation (Power BI)
- Ability to translate operational needs into practical, data-driven solutions
- Prior experience in automating customer care workflows or similar high-volume operational processes (desirable)
Additional Information
What’s in it for you?
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it’s just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Business Operations Analyst (Process Automation and Excellence) in London employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Analyst (Process Automation and Excellence) in London
✨Tip Number 1
Network like a pro! Reach out to current ASOS employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to process automation and AI solutions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively.
✨Tip Number 3
Show off your passion for innovation! During interviews, share examples of how you've implemented automation in past roles. This will demonstrate your hands-on experience and enthusiasm for driving efficiencies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ASOS team.
We think you need these skills to ace Business Operations Analyst (Process Automation and Excellence) in London
Some tips for your application 🫡
Show Your Passion for Automation: When you're writing your application, let us see your enthusiasm for process automation and AI-driven solutions. Share specific examples of how you've tackled similar challenges in the past – we love to hear about your hands-on experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to highlight your skills and achievements. We appreciate clarity, so make it easy for us to see why you’re a great fit for the role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight relevant experiences that align with our needs, especially around workflow optimisation and collaboration with cross-functional teams. Show us how you can contribute to our mission!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at ASOS.com
✨Know Your Automation Tools
Familiarise yourself with tools like Microsoft Copilot, Power Automate, and Power Apps. Be ready to discuss how you've used these in past roles or projects, as this will show your hands-on experience and understanding of process automation.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've analysed workflows or data. Highlight any experience with SQL or data visualisation tools like Power BI, as this is crucial for the role.
✨Understand ASOS's Culture
Research ASOS’s values and culture, especially their commitment to inclusivity and innovation. Be prepared to share how you align with these values and how you can contribute to their mission of transforming product operations.
✨Prepare for Collaboration Questions
Since the role involves working with cross-functional teams, think of examples that showcase your collaboration skills. Be ready to discuss how you've worked with IT, Data, or Operations teams to implement successful automation initiatives.
