Junior Operations Coordinator

We blend our flair for fashion with our love of cutting‑edge technology, but more importantly we’re interested in how we can bring the best out of you. We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgment, and channel your creativity into a platform used by millions.

Reporting to the Production Operations Manager, you will be responsible for a range of administrative tasks across resourcing, purchasing and operational support. The role requires building strong working relationships with the wider Operations team and key departmental stakeholders.

What you’ll be doing:

• Use Freelance management systems to issue booking confirmations, process job setups and process and approve timesheets for Freelancers.
• Collaborate with the wider Operations team to extract accurate booking information for freelancers, escalating issues as required.
• Manage non-Studio Team freelance bookings, ensuring teams are informed of unfulfilled requests.
• Raise purchase orders, arrange bank transfers and manage credit card purchases for necessary Creative Studios teams, communicating and resolving any related queries.
• Handle all purchasing and procurement admin queries for the Creative Studios.
• Process, verify and reconcile supplier and model agency invoices.
• Liaise with suppliers to resolve queries regarding shipments, Purchase Orders or payments.
• Support the efficient sourcing and booking of freelance talent.
• Build and maintain relationships with key departmental stakeholders to facilitate payment processes.
• Coordinate and manage the setup of new suppliers across the department.
• Manage team credit card expenses in line with the budget and phasing document.
• Maintain and update expenditure trackers in line with monthly budgets.
• Monitor data quality from all relevant sources and elevate issues to the Senior Operations Coordinator and/or Production Operations Manager when necessary.
• Champion Diversity, Equity & Inclusion strategies by supporting our culture.

Qualifications:

• Demonstrates excellent attention to detail and strong organisational skills.
• Good working knowledge of MS Word, Outlook, Excel and Teams with keen interest in developing themselves.
• Able to multitask effectively, organising and prioritising daily responsibilities with confidence.
• Comfortable using Excel spreadsheets and producing clear, accurate basic reports.
• Communicates clearly and professionally, escalating issues where appropriate.
• Confident in independent problem‑solving and applying sound judgement.
• Remains calm, composed and solution‑focused in high‑pressure situations, seeking support when required.
• Brings enthusiasm to both independent tasks and collaborative team projects.
• Works confidently with figures, able to absorb large amounts of information, and shows a strong willingness to learn and take on responsibility.
• Uses own initiative— a proactive self‑starter who anticipates needs and exercises sound judgement, common sense and professional maturity.

Additional Information:

• Employee discount (hello ASOS discount!)
• ASOS Develops (personal development opportunities across the business)
• Employee sample sales
• Access to a huge range of internal learning materials
• 25 days paid annual leave + an extra celebration day for a special moment
• Discretionary bonus scheme
• Private medical care scheme
• Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits