At a Glance
- Tasks: Lead support for Microsoft Dynamics 365 and ensure service health.
- Company: Join ASOS.com, a leading online fashion retailer.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Other info: Work in a fast-paced environment with global stakeholders.
- Why this job: Be part of a dynamic team driving continuous improvement in finance technology.
- Qualifications: Experience in Dynamics 365 and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
ASOS.com is seeking a Dynamics Support Manager to lead the support for its Finance Technology estate. This role involves ensuring the service health of Microsoft Dynamics 365 and overseeing compliance with ITGC standards. You will manage a team and liaise with stakeholders across multiple time zones, all while promoting a culture of continuous improvement and service excellence.
Key responsibilities also include managing vendor relationships and supporting 24/7 operations.
Dynamics 365 F&O Support Manager — 24/7 Operations employer: ASOS.com
ASOS.com is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and continuous improvement are at the forefront. Employees benefit from comprehensive support for their professional growth, with opportunities to lead impactful projects in a fast-paced environment. Located in a vibrant area, ASOS.com offers a unique blend of flexibility and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Dynamics 365 F&O Support Manager — 24/7 Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ASOS.com on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Dynamics Support Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your Dynamics 365 knowledge. We should be ready to discuss how we can ensure service health and compliance with ITGC standards, as well as share examples of how we've promoted continuous improvement in past roles.
✨Tip Number 3
Showcase our leadership skills! When discussing our experience managing teams, focus on how we’ve fostered collaboration across different time zones and improved vendor relationships. This will resonate well with the role's requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the ASOS team.
We think you need these skills to ace Dynamics 365 F&O Support Manager — 24/7 Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Dynamics Support Manager role. Highlight your experience with Microsoft Dynamics 365 and any relevant ITGC compliance work. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our culture of continuous improvement. Let us know what makes you the perfect fit for ASOS.com.
Showcase Your Team Management Skills:Since this role involves managing a team, be sure to highlight your leadership experience. Share examples of how you've successfully led teams in the past and how you foster collaboration across different time zones.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at ASOS.com
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365, especially its Finance Technology features. Be prepared to discuss how you've previously managed support for similar systems and any challenges you've faced.
✨Showcase Your Leadership Skills
As a Support Manager, you'll be leading a team. Think of examples where you've successfully managed a team or project, particularly in a 24/7 operations environment. Highlight your ability to promote a culture of continuous improvement.
✨Understand ITGC Standards
Familiarise yourself with IT General Controls (ITGC) standards relevant to finance technology. Be ready to explain how you ensure compliance and how you've handled audits or compliance checks in the past.
✨Communicate Across Time Zones
Since you'll be liaising with stakeholders across multiple time zones, demonstrate your communication skills. Share experiences where you've effectively collaborated with international teams and how you manage time zone differences.
