At a Glance
- Tasks: Lead a support team for Microsoft Dynamics 365 F&O and ensure top-notch service delivery.
- Company: Join ASOS.com, a leading online fashion retailer with a vibrant culture.
- Benefits: Enjoy employee discounts, private medical care, and a flexible benefits allowance.
- Other info: Be part of a dynamic team focused on operational excellence and compliance.
- Why this job: Make a real impact on finance technology systems while developing your leadership skills.
- Qualifications: Experience in support management and knowledge of Microsoft Dynamics 365 F&O.
The predicted salary is between 60000 - 80000 β¬ per year.
ASOS.com is looking for a Dynamics Support Manager to oversee service health and compliance across their Finance Technology systems. This role includes managing a blended support team, ensuring operational excellence, and improving service delivery.
Key responsibilities include:
- Leading support for Microsoft Dynamics 365 F&O
- Ensuring ITGC compliance
- Fostering stakeholder relationships
Benefits include employee discounts, private medical care, and a flexible benefits allowance.
Dynamics 365 F&O Support Lead β 24/7 Operations & Audit employer: ASOS.com
ASOS.com is an excellent employer that prioritises employee well-being and professional growth, offering a dynamic work culture where innovation thrives. With benefits such as employee discounts, private medical care, and a flexible benefits allowance, team members are supported both personally and professionally. The role of Dynamics Support Manager provides a unique opportunity to lead a blended support team in a fast-paced environment, ensuring operational excellence while fostering strong stakeholder relationships.
StudySmarter Expert Adviceπ€«
We think this is how you could land Dynamics 365 F&O Support Lead β 24/7 Operations & Audit
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at ASOS.com on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
β¨Tip Number 2
Show off your skills in the interview! Prepare examples of how you've led support teams or improved service delivery in past roles. We want to see that you can bring operational excellence to the table.
β¨Tip Number 3
Research, research, research! Familiarise yourself with Microsoft Dynamics 365 F&O and ITGC compliance. The more we know, the better we can impress during those crucial conversations.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dynamics 365 F&O Support Lead β 24/7 Operations & Audit
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Dynamics 365 F&O and any relevant compliance work. We want to see how your skills align with the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Dynamics Support Manager role. We love seeing enthusiasm and a clear understanding of our needs, so let your personality come through.
Showcase Team Leadership Skills:Since this role involves managing a blended support team, highlight any previous leadership experiences. Weβre looking for someone who can inspire and guide others, so share examples of how you've successfully led teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and youβll be set!
How to prepare for a job interview at ASOS.com
β¨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 F&O. Be prepared to discuss specific features, functionalities, and how they relate to service health and compliance. This will show that you're not just familiar with the system but can also lead a support team effectively.
β¨Showcase Your Leadership Skills
Since this role involves managing a blended support team, be ready to share examples of your leadership experience. Talk about how you've motivated teams, handled conflicts, or improved service delivery in previous roles. This will demonstrate your capability to foster a positive team environment.
β¨Understand ITGC Compliance
Familiarise yourself with IT General Controls (ITGC) and how they apply to finance technology systems. Be prepared to discuss how you would ensure compliance within the Dynamics 365 environment. This shows that you understand the importance of compliance in maintaining operational excellence.
β¨Build Relationships with Stakeholders
Highlight your experience in building and maintaining relationships with stakeholders. Prepare to discuss strategies you've used to engage with different teams or departments. This is crucial for ensuring smooth operations and improving service delivery, which is a key part of the job.