At a Glance
- Tasks: Support daily trading and optimisation of the ASOS website for an enhanced customer experience.
- Company: Join ASOS, a leading fashion retailer with a vibrant team culture.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and more!
- Other info: Collaborative office environment with opportunities for personal growth and learning.
- Why this job: Be part of a dynamic team that drives online shopping experiences and boosts sales.
- Qualifications: Organisational skills and a passion for customer engagement are key.
The predicted salary is between 30000 - 40000 € per year.
As a Digital Trading Assistant, you will support the day‑to‑day management, trading and optimisation of the ASOS website(s) across devices. This includes site merchandising, search optimisation, and building and managing on‑site pages. You will work closely with the Digital Trading Specialist and Manager to support trading activity and optimise the customer journey, balancing commercial and brand priorities to enhance the onsite customer experience and drive conversion across markets.
The Details
- Ensuring website standards are maintained to maximise business performance and the customer journey
- Contributing to the production of trade reporting (including category and search), and creating ad hoc reports to track and analyse customer engagement
- Interpreting performance data to identify opportunities to optimise the customer journey and onsite experience
- Assisting the Digital Trading Specialist and Manager in managing and optimising category and navigation across channels and devices
- Supporting the management of onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Coordinating homepage, promo and CRM processes, alongside stakeholder management
- Working closely with cross‑functional teams to deliver trade events and key initiatives
- Supporting campaign launches, as well as the rollout of new features and digital products
Working arrangements
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
- Organisational and coordination skills
- Experience of using online merchandising systems, is preferable but not required
- Competent using systems and comfortable working in a technology‑based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A proactive approach
- Flexible, agile, and open to change
- Positive attitude, self‑aware and self‑motivated
- Analytical skills
- Presenting skills
Benefits
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role.
Digital Trading Assistant employer: ASOS.com
ASOS is an exceptional employer that fosters a vibrant and collaborative work culture, where employees are encouraged to connect and innovate together. With a strong focus on personal growth, ASOS offers tailored learning opportunities and a supportive environment that empowers you to excel in your role as a Digital Trading Assistant. Enjoy a range of benefits including generous annual leave, private medical care, and exclusive employee discounts, all while being part of a dynamic team dedicated to enhancing the customer experience across digital platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trading Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ASOS and understanding their digital trading strategies. Show us that you’re not just another candidate; demonstrate your passion for optimising customer journeys and driving conversions.
✨Tip Number 3
Practice your presentation skills! You’ll need to communicate effectively with cross-functional teams, so being able to present your ideas clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ASOS team.
We think you need these skills to ace Digital Trading Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Trading Assistant role. Highlight your relevant skills and experiences that align with the job description, especially around site merchandising and customer journey optimisation.
Show Off Your Analytical Skills:Since the role involves interpreting performance data, don’t forget to mention any experience you have with data analysis. Share examples of how you've used data to drive decisions or improve processes in previous roles.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, share instances where you’ve gone above and beyond to solve problems or enhance customer experiences. This will show us your proactive mindset.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at ASOS.com
✨Know Your Numbers
As a Digital Trading Assistant, you'll be dealing with performance data. Brush up on your analytical skills and be ready to discuss how you've used data to optimise customer journeys in the past. Bring examples of reports you've created or insights you've derived from data.
✨Showcase Your Communication Skills
This role requires excellent communication, so practice articulating your thoughts clearly. Think about times when you’ve successfully collaborated with cross-functional teams or managed stakeholders. Be prepared to share these experiences during the interview.
✨Demonstrate Your Customer Obsession
ASOS values a customer-centric approach. Prepare to discuss how you've put customers first in previous roles. Share specific examples of how your initiatives improved customer experience or engagement, and how you balance commercial goals with customer needs.
✨Be Ready for Change
Flexibility is key in this fast-paced environment. Think of instances where you've adapted to changes or tackled unexpected challenges. Highlight your proactive approach and willingness to learn new systems or processes, as this will resonate well with the interviewers.
