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- Tasks: Support daily management and optimisation of the ASOS website for an amazing customer experience.
- Company: Join ASOS, a leading online fashion retailer that celebrates individuality and creativity.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and personalised learning opportunities.
- Why this job: Be part of a dynamic team that drives innovation in online fashion retail.
- Qualifications: Organisational skills, a keen eye for detail, and a passion for customer experience.
- Other info: Experience a vibrant culture with excellent career growth and collaboration in the office.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
We’re ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions. We are proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As a Digital Trading Assistant, you will support day‑to‑day management, site trading and optimisation for the ASOS website(s) across devices. You will report to the Digital Trading Specialist and help optimise the customer journeys, balancing commercial and brand priorities to maximise onsite customer experience and drive conversion for your focused market and categories.
Responsibilities
- Ensure website standards are maintained to maximise business performance and customer journey.
- Support the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools e.g., curated PLP reports.
- Interpret reporting data to optimise the customer journey.
- Manage and optimise the category and navigation structure across channels/devices.
- Manage onsite search, ensuring optimal configuration across markets and enhancing the search experience.
- Support homepage and promo processes and wider stakeholder management.
- Work closely with relevant teams to support and execute trade events and other initiatives.
- Support campaign launches, rollout of new features and digital products.
Work Rhythm
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
- Organisational and coordination skills.
- Experience of using online merchandising systems is preferable but not required.
- Competent using systems and comfortable working in a technology‑based environment.
- Commercially aware, customer obsessed with the ability to use initiative and intuition.
- Excellent communicator with good motivational and leadership skills.
- Keenu eye for detail with the ability to troubleshoot and identify issues.
- A proactive approach.
- Flexible, agile, and open to change.
- Positive attitude, self‑aware and self‑motivated.
- Analytical skills.
- Presenting skills.
Benefits
- Employee discount.
- Employee sample sales.
- 25 days paid annual leave plus an extra celebration day for a special moment.
- Private medical care scheme.
- Fixed annual payment in addition to your salary each year.
- Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role.
Other Information
Referrals increase your chances of interviewing at ASOS.com by 2x.
Location
London, England, United Kingdom.
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Digital Trading Assistant employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Trading Assistant
✨Tip Number 1
Get to know ASOS inside out! Familiarise yourself with their website, the latest trends, and how they engage with customers. This will help you speak their language during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current ASOS employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for your interview by practising common questions related to digital trading and customer experience. Think about how you can demonstrate your analytical skills and attention to detail with real examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ASOS team!
We think you need these skills to ace Digital Trading Assistant
Some tips for your application 🫡
Be Yourself: At ASOS, we want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us what makes you unique and how you can contribute to our vibrant culture.
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Trading Assistant role. Highlight your relevant skills and experiences that align with the job description. We love seeing how you connect your background to what we do!
Show Your Passion: Let us know why you’re excited about working at ASOS! Share your enthusiasm for fashion and digital trading. We’re looking for candidates who are not just qualified but also genuinely passionate about what we do.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ASOS.com
✨Know Your Stuff
Before the interview, make sure you understand ASOS's brand values and how they relate to the role of a Digital Trading Assistant. Familiarise yourself with their website, especially the merchandising and navigation aspects, so you can speak confidently about how you would optimise the customer journey.
✨Show Your Analytical Side
Be prepared to discuss your experience with data analysis and reporting tools. Think of specific examples where you've used data to drive decisions or improve processes. This will demonstrate your analytical skills and your ability to interpret data effectively.
✨Communicate Clearly
As a Digital Trading Assistant, communication is key. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex ideas or strategies, so being able to communicate effectively will set you apart from other candidates.
✨Embrace Change
ASOS values flexibility and adaptability. Be ready to discuss times when you've had to adjust to new situations or changes in your work environment. Highlight your proactive approach and positive attitude towards change, as this aligns with their company culture.
