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For Companies At a Glance
- Tasks: Transform ASOS operations by automating processes and implementing AI solutions.
- Company: Join ASOS, a leading online fashion retailer with a vibrant culture.
- Benefits: Enjoy employee discounts, 25 days leave, private medical care, and more.
- Why this job: Make a real impact by driving innovation and efficiency in a dynamic environment.
- Qualifications: Experience in process automation and proficiency in tools like Power Automate.
- Other info: Be part of an inclusive team that values creativity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Were ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
Job Description
As a Business Operations Analyst, you will play a critical role in transforming ASOS product operations, enabling smarter, faster and more efficient ways of working. You’ll join our existing Business Operations team, focusing on driving efficiencies through automation and AI-powered solutions, reducing manual effort and supporting scalability across buying and merchandising operations.
Responsibilities
- Analyse current workflows and activities (e.g., PO amendments, product classification) to identify automation opportunities
- Design and implement AI-driven solutions, such as Copilot agents, to streamline processes
- Collaborate with cross-functional teams (IT, Data, Operations) to deliver scalable automation initiatives
- Champion innovation by introducing tools and technologies that transform repetitive tasks into automated workflows
Key Responsibilities
- Conduct process analysis and map “as-is” and “to-be” workflows
- Identify and prioritise automation opportunities based on business impact
- Develop and deploy AI agents with Copilot and low-code/no-code solutions (e.g., Power Automate, Power Apps)
- Build prototypes and wireframes to translate stakeholder needs into actionable solutions
- Track and report efficiency gains and performance metrics
- Support change management, including communication, training and adoption of new tools
Qualifications
You will have...
- Proven experience in process automation and workflow optimisation
- Hands-on experience building Microsoft Copilot agents and familiarity with AI-driven automation
- Proficiency in tools such as Power Automate, Power Apps, and scripting languages (e.g., Python, R)
- Strong analytical skills with experience in SQL and data visualisation (Power BI)
- Ability to translate operational needs into practical, data-driven solutions
- Prior experience in automating customer care workflows or similar high-volume operational processes (desirable)
Additional Information
Whats in it for you?
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
Business Operations Analyst (Process Automation and Excellence) employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Analyst (Process Automation and Excellence)
✨Tip Number 1
Network like a pro! Reach out to current or former ASOS employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to process automation and AI solutions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your passion for innovation! During interviews, share examples of how you've implemented automation in past roles. This will demonstrate your hands-on experience and align with ASOS's focus on driving efficiencies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ASOS team.
We think you need these skills to ace Business Operations Analyst (Process Automation and Excellence)
Some tips for your application 🫡
Show Your True Self: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your creativity and passion for the role.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process automation and workflow optimisation. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Achievements: Use concrete examples to demonstrate your past successes, especially in automating processes or using AI-driven solutions. Numbers and metrics can really make your application stand out!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ASOS.com
✨Know Your Automation Tools
Familiarise yourself with the tools mentioned in the job description, like Microsoft Copilot, Power Automate, and Power Apps. Be ready to discuss your hands-on experience with these tools and how you've used them to drive efficiencies in past roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've conducted process analysis or mapped workflows. Use metrics to highlight the impact of your work, especially in terms of efficiency gains.
✨Collaborative Mindset
ASOS values teamwork, so be prepared to talk about your experience collaborating with cross-functional teams. Share examples of how you’ve worked with IT, Data, or Operations to implement automation initiatives successfully.
✨Embrace Innovation
Highlight your passion for innovation by discussing any tools or technologies you've introduced in previous roles that transformed repetitive tasks into automated workflows. Show that you're not just about maintaining the status quo but are eager to champion new ideas.
