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For Companies At a Glance
- Tasks: Support account management and build relationships with partner brands to enhance customer experience.
- Company: Join ASOS, a fashion-forward company blending style with technology.
- Benefits: Enjoy employee discounts, sample sales, and generous annual leave.
- Why this job: Be part of a dynamic team driving innovation in the fashion industry.
- Qualifications: Organised, detail-oriented, and passionate about 20-something culture.
- Other info: Gain valuable skills through the ASOS Commercial Academy and enjoy career growth.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
We\’re ASOS. We blend our flair for fashion with our love of cutting‑edge technology, but more importantly we\’re interested in how we can bring the best out of you. We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you\’re free to be your true self without judgment, and channel your creativity into a platform used by millions. Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whatever they want to be, because we believe people who bring their best selves to work do their best work.
Job Description
The ASOS Partner Fulfilment programme is a gateway for ASOS Partner Brands to sell their inventory directly to ASOS customers. The programme\’s aim is to improve the ASOS customer experience by providing improved size availability and more choice within the current brand portfolio as well as onboarding 100’s of locally relevant brands in key markets globally. We have an ambitious target for the programme to make up 5% of total ASOS GMV by 2025.
The Team
The Partner Fulfilment team falls within the Commercial Operations function; it is our job to manage a key trading leaver for the Commercial teams in order to maximise the trading opportunities with our brand partners on the ASOS.com platform.
About The Role
Account Management Assistant provides critical admin support to our Partner Fulfilment Account Manager. They help the Account Manager to develop key account relationships and work with our partner brands to ensure relevant product ranges are made available to our 20-something customer. They work collaboratively to ensure that the partner fulfilment programme runs smoothly, supporting with sample management, updating the critical path and raising styles in line with partner brand deadlines.
What You\’ll Be Doing
- Support the account manager in building strong working relationships with Partner accounts.
- Create and maintain a robust sample critical path for each partner brand.
- Proactively monitor our partners Article Status Reports to ensure maximum visibility of styles on the ASOS platform and support resolution of issues to maximise the sales opportunity.
- Work collaboratively with the buying teams to ensure additional ranges are raised accurately, and samples are available to handover to ASOS Studios in line with timelines.
- Deliver efficient administrative support to the team, to ensure a smooth running operation and keep relevant reports and files up to date at all times.
- Participate in market reviews to understand competitor activity, identify brand partnership opportunities for the department and present back ideas to the team.
- Take the opportunity to learn and develop key skills through the ASOS Commercial Academy.
Qualifications
- Super organised, able to use initiative, and work in a fast-paced environment.
- Great problem solver.
- Strong understanding of 20-something culture and the ASOS customer, able to find the latest trends relevant to them.
- Excellent attention to detail.
- Ability to build great professional relationships.
- Confident using MS Office and learning new systems.
Benefits
- Employee discount (Hello ASOS discount!)
- Employee sample sales.
- 25 days paid annual leave + an extra celebration day for a special moment.
- Private medical care scheme.
- Fixed Annual Payment in addition to your salary each year, just an extra thank you from us.
- Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.
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Account Management Assistant (ASOS Partner Fulfilment) employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Assistant (ASOS Partner Fulfilment)
✨Tip Number 1
Get to know ASOS and its culture! Dive into their website and social media to understand their vibe. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Network like a pro! Reach out to current or former ASOS employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it could lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions related to account management and problem-solving. Think about how you can showcase your organisational skills and attention to detail, as these are key for the Account Management Assistant role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ASOS family. Good luck!
We think you need these skills to ace Account Management Assistant (ASOS Partner Fulfilment)
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your true self shine through. Share your unique experiences and how they relate to the role – it’s all about showing us who you are!
Tailor Your Application: Make sure to customise your application for the Account Management Assistant role. Highlight your organisational skills and any relevant experience with partner brands or customer relations. We want to see how you can contribute to our team!
Show Your Passion: Express your enthusiasm for the fashion industry and the ASOS brand. Let us know why you’re excited about this opportunity and how you can help enhance the ASOS customer experience. Passion goes a long way!
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you can present a polished application. Apply through our website to make sure it gets to us!
How to prepare for a job interview at ASOS.com
✨Know Your ASOS
Before the interview, dive deep into ASOS's brand values and their Partner Fulfilment programme. Understand how they blend fashion with technology and what their Fashion with Integrity strategy entails. This will show your genuine interest in the company and help you align your answers with their mission.
✨Showcase Your Organisational Skills
As an Account Management Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to create and maintain critical paths, as this will resonate well with the role's requirements.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges and how you resolved them. Whether it was a logistical issue or a miscommunication, showcasing your problem-solving skills will be crucial, especially since the role involves monitoring partner statuses and resolving issues.
✨Connect with 20-Something Culture
Since the role focuses on understanding the ASOS customer, be prepared to discuss current trends and what resonates with the 20-something demographic. Bring insights about popular styles or brands that appeal to this age group, demonstrating your knowledge and passion for the market.
