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- Tasks: Support account management and build relationships with partner brands to enhance customer experience.
- Company: Join ASOS, a fashion-forward company blending style with technology.
- Benefits: Enjoy employee discounts, sample sales, and generous annual leave.
- Why this job: Be part of a dynamic team driving innovation in the fashion industry.
- Qualifications: Organised, detail-oriented, and passionate about 20-something culture.
- Other info: Gain valuable skills through the ASOS Commercial Academy and enjoy career growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Account Management Assistant (ASOS Partner Fulfilment)
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Company Description
We\’re ASOS. We blend our flair for fashion with our love of cutting‑edge technology, but more importantly we\’re interested in how we can bring the best out of you.
We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you\’re free to be your true self without judgment, and channel your creativity into a platform used by millions.
Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work do their best work.
Job Description
As an Account Management Assistant within the ASOS Partner Fulfilment Programme, you’ll play a vital role in supporting the growth of a key commercial initiative aimed at enhancing the ASOS customer experience. This programme enables ASOS Partner Brands to sell their inventory directly to ASOS customers, increasing size availability and expanding choice across our brand portfolio. With an ambitious target for Partner Fulfilment to contribute 5% of total ASOS GMV by 2025, your work will directly support this strategic goal.
You’ll provide critical administrative support to help develop strong account relationships and ensure that locally relevant product ranges are made available to our 20‑something customer. Working collaboratively across the Commercial Operations function, you’ll help ensure the programme runs smoothly by managing samples, updating the critical path, and raising styles in line with partner brand deadlines. Your contribution will help maximise trading opportunities and ensure our partner brands are set up for success on the ASOS.com platform.
The Details
- Support the Account Manager in developing strong relationships with Partner Brands to drive engagement and trading success.
- Maintain a structured sample critical path for each brand to ensure timely delivery and smooth onboarding.
- Monitor Article Status Reports to identify and resolve visibility issues, helping maximise product exposure and sales.
- Collaborate with Buying teams to raise additional ranges accurately and ensure samples are ready for studio handover.
- Provide consistent administrative support by keeping trackers, reports, and shared files up to date.
- Take part in market reviews to analyse competitor activity and suggest new brand partnership opportunities.
- Engage with the ASOS Commercial Academy to build your commercial knowledge and develop key skills.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Qualifications
About You
Ideally, you’ll have experience in a relevant field such as buying or merchandising admin, retail operations, wholesale support, or fashion‑related internships. You’re comfortable using tools like Excel or PLM systems, and you have a good understanding of fashion retail, whether that’s through direct experience or transferable skills from customer service, project coordination, or admin roles.
You will also be able to demonstrate:
- Strong organisational skills and be able to manage multiple tasks, track deadlines, and maintain accurate records (e.g. sample management, critical path updates).
- A strong attention to detail, ensuring product data is correct and styles are raised accurately and on time.
- Strong communication skills, especially when liaising with internal teams and external brand partners.
- A proactive mindset, taking initiative, identifying potential issues early, and suggesting thoughtful improvements to processes.
Additional Information
- Employee discount (hello ASOS discount!)
- Employee sample sales
- 25 days paid annual leave + an extra celebration day for a special moment
- Private medical care scheme
- Fixed Annual Payment in addition to your salary each year, it’s just an extra thank you from us
- Opportunity for personalised learning and in‑the‑moment experiences that enable you to thrive and excel in your role.
Seniority level
Associate
Employment type
Full‑time
Job function
General Business
Industries
Retail
Referrals increase your chances of interviewing at ASOS.com by 2x
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Account Management Assistant (ASOS Partner Fulfilment) employer: ASOS.com
Contact Detail:
ASOS.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Assistant (ASOS Partner Fulfilment)
✨Tip Number 1
Get to know ASOS and its culture! Dive into their website and social media to understand their vibe. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Network like a pro! Reach out to current or former ASOS employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it could lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions related to account management and problem-solving. Think about how you can showcase your organisational skills and attention to detail, as these are key for the Account Management Assistant role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ASOS family. Good luck!
We think you need these skills to ace Account Management Assistant (ASOS Partner Fulfilment)
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your true self shine through. Share your unique experiences and how they relate to the role – it’s all about showing us who you are!
Tailor Your Application: Make sure to customise your application for the Account Management Assistant role. Highlight your organisational skills and any relevant experience with partner brands or customer relations. We want to see how you can contribute to our team!
Show Your Passion: Express your enthusiasm for the fashion industry and the ASOS brand. Let us know why you’re excited about this opportunity and how you can help enhance the ASOS customer experience. Passion goes a long way!
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you can present a polished application. Apply through our website to make sure it gets to us!
How to prepare for a job interview at ASOS.com
✨Know Your ASOS
Before the interview, dive deep into ASOS's brand values and their Partner Fulfilment programme. Understand how they blend fashion with technology and what their Fashion with Integrity strategy entails. This will show your genuine interest in the company and help you align your answers with their mission.
✨Showcase Your Organisational Skills
As an Account Management Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your ability to create and maintain critical paths, as this will resonate well with the role's requirements.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges and how you resolved them. Whether it was a logistical issue or a miscommunication, showcasing your problem-solving skills will be crucial, especially since the role involves monitoring partner statuses and resolving issues.
✨Connect with 20-Something Culture
Since the role focuses on understanding the ASOS customer, be prepared to discuss current trends and what resonates with the 20-something demographic. Bring insights about popular styles or brands that appeal to this age group, demonstrating your knowledge and passion for the market.
