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- Tasks: Support delivery and finance processes while collaborating with global carriers and internal teams.
- Company: Join ASOS, a leading fashion retailer with a vibrant team culture.
- Benefits: Competitive pay, opportunities for growth, and a dynamic work environment.
- Why this job: Be part of a crucial team that ensures smooth deliveries and enhances customer satisfaction.
- Qualifications: Strong organisational skills, Excel proficiency, and a knack for numbers.
- Other info: Enjoy a hybrid work model with at least 3 days in the office for better collaboration.
The predicted salary is between 28800 - 43200 £ per year.
As part of our Supply Chain team, you’ll help keep deliveries and finances on track, working with internal teams and a range of ASOS global carriers. This is an exciting and challenging role, you’ll need to be highly organised, with an eye for numbers and confident with Excel. The main elements of the role will be financial data capturing, invoice processing, reporting, and working with our delivery partners to drive improving delivery solutions. You’ll provide support with creating and maintaining trackers and files to ensure that costs are quickly recovered and the relevant teams have all the right information to make data‑led decisions. This is a great opportunity to work with a range of cross‑functional teams across ASOS, providing critical support and reporting that helps the team deliver for our customers.
Responsibilities:
- Record latest parcel delivery status and work with global carriers closely to investigate where parcels have been reported as Lost in Transit.
- Collate the information needed to create a rolling 12‑month holistic view of Lost In Transit claims, by carrier by week.
- Work closely with Delivery Solutions and Finance to reconcile credits/payments for claims & check the weekly cost variance analysis report.
- Ensure that queries (from carriers and other internal teams) are responded to in good time.
- Track supplier weekly invoices, ensuring they are received in a timely manner and that the data matches what we expect.
- Investigate data discrepancies and resolve queries.
- Record invoices in financial accounting system & raise purchase orders.
- Maintain master files and rate cards.
- Work with the wider team on cost saving initiatives, and support with basic reporting and analysis.
We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That’s why our approach to working together includes spending at least 3 days a week in the office. It’s a rhythm that speeds up decision‑making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed.
Delivery and Returns Administrator in City of Westminster employer: asos.com Ltd
Contact Detail:
asos.com Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery and Returns Administrator in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at ASOS. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills. Since this role involves financial data capturing and reporting, being confident with spreadsheets will definitely impress the hiring team.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will highlight your ability to keep everything on track, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ASOS team.
We think you need these skills to ace Delivery and Returns Administrator in City of Westminster
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, make sure to highlight your organisational skills. We want to see how you keep things on track, especially when it comes to managing data and working with multiple teams. Give us examples of how you've successfully juggled tasks in the past!
Excel is Your Best Friend: Since this role involves a lot of number crunching, don’t forget to mention your Excel skills! Whether it's creating trackers or processing invoices, let us know how comfortable you are with spreadsheets and any cool tricks you can do.
Be Clear and Concise: When writing your application, clarity is key. We appreciate straightforward communication, so keep your sentences clear and to the point. This will show us that you can communicate effectively, which is super important for this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at asos.com Ltd
✨Know Your Numbers
Since the role involves financial data capturing and invoice processing, brush up on your Excel skills. Be ready to discuss how you've used Excel in previous roles, whether it's for tracking expenses or creating reports. This will show that you're not just familiar with the tool, but you can leverage it effectively.
✨Understand the Supply Chain
Familiarise yourself with the basics of supply chain management and logistics. Knowing how deliveries work and the common challenges faced by global carriers will help you answer questions confidently and demonstrate your interest in the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like resolving discrepancies or managing lost parcels. Think of examples from your past experiences where you successfully navigated similar challenges, as this will highlight your problem-solving skills.
✨Show Your Organisational Skills
This role requires a high level of organisation. Be prepared to discuss how you keep track of multiple tasks and deadlines. You might even want to bring a sample tracker or file you've created in the past to showcase your organisational abilities.