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For Companies At a Glance
- Tasks: Oversee sales communications and collaborate with various teams to enhance customer experience.
- Company: Join a dynamic company that values creativity and teamwork.
- Benefits: Enjoy 24 days holiday, staff discounts, and a flexible hybrid working environment.
- Why this job: Make an impact in a growing company while developing your skills in a supportive team.
- Qualifications: Strong communication skills, attention to detail, and a passion for digital marketing.
- Other info: Embrace a culture of curiosity and innovation in a diverse workplace.
The predicted salary is between 30000 - 42000 £ per year.
This role is to oversee sales‑led communications with our retailers and between key internal departments with the H&I Sales team. This will include working with information on key digital platforms ensuring it is accurate, putting together information for mailouts, and working with a multitude of teams, including Sales Operations Planning, Organised Play, and other Sales Channels.
Key Accountabilities
- Communications to customers and sales team
- Resolution of supply and demand issues
- Provide Sales Analysis as required
- Support fulfilment of Organised Play programmes to deadline
- Deliver consistently high standards of customer service
- Support the sales team to achieve their sales targets and provide excellent customer service to customers
- Working closely with the Creative Team Leader and wider marketing team to analyze and enhance external communications to H&I and other relevant customers
Key Responsibilities
- Collating information for mailout from Purchasing, Sales, Marketing & Inventory; ensuring that information is clear and correct
- Generating information for mailouts, based on the current need of the business
- Working with the Creative Team to ensure good quality communication
- Accurate communications to customers & colleagues
- Fulfilment of event material to deadline
- Ensuring event and customer data is recorded accurately
- Collaborating with Purchasing, Sales, the Organised Play team and Retailers to ensure OP activities
- Develop creative solutions for enhancements to product listings to maximise key products and deliver great immersive experiences
- Use data to spot opportunities for digital user journey improvements
- Any other support required by the sales team
- Always exhibits the correct behaviours as well as delivering the required results
- Ad hoc requirements supporting Sales Operations team on data uploads and reports
Profile Description
- Attention to detail
- Good written communication skills
- Good Excel skills
- Ability to work calmly under pressure
- Team player but happy to work independently
- Good organisational skills and ability to spot potential problems and suggest solutions
- A natural curiosity for digital marketing and improving current practices; this is a sales support team that encourages curiosity and the execution of new ideas
- Awareness of modern design processes and an understanding of web and mobile platforms
- Knowledge of customer communications
- Previous CRM management
- Good working knowledge of SAP processes, queries and reports
- Able to use DTW accurately to upload orders as required
- Experience working with insight in a B2C business where insight drives decisions
- Experience in B2C product / FMCG / retail an advantage
- Previous experience in a data analytics or data focused marketing position
We Offer
We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday, rising with service (+ bank holidays) and staff discount on all our products! We offer a hybrid working environment, offering flexibility to balance work and life.
Our Commitment
Our purpose is Bringing People Together. To us that means all kinds of people, no matter their perceived differences. We strive to create a workplace where everyone feels empowered to show up as their full and authentic selves. Asmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment where everyone is treated with respect and dignity.
Sales Operations Communication Administrator employer: asmodee
Contact Detail:
asmodee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Communication Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at asmodee or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us that you’re genuinely interested in what we do and how you can contribute to our sales operations. Tailor your answers to reflect our values and mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience with data analytics and customer communications, as these are key for the Sales Operations Communication Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to connect.
We think you need these skills to ace Sales Operations Communication Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Operations Communication Administrator role. Highlight your relevant experience in sales communications and data management, showing us how you can contribute to our team.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, be sure to proofread your application. We want to see that you can communicate clearly and accurately, just like you would in the job!
Demonstrate Your Curiosity: We love candidates who are curious about digital marketing and improving processes. Share any examples of how you've used data to drive decisions or enhance customer communications in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at asmodee
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Operations Communication Administrator. Familiarise yourself with the key responsibilities and accountabilities mentioned in the job description. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your written and verbal communication skills. Bring examples of past communications you've crafted or improved, and be ready to discuss how you ensure clarity and accuracy in your messages.
✨Be Data Savvy
Brush up on your Excel skills and be ready to talk about your experience with data analytics. Think of specific instances where you've used data to drive decisions or improve processes, especially in a B2C context. This will show that you can contribute to spotting opportunities for digital user journey improvements.
✨Emphasise Teamwork and Independence
This role requires both collaboration and the ability to work independently. Prepare examples that highlight your experience working in teams, as well as times when you've successfully managed tasks on your own. This balance is crucial for supporting the sales team effectively.
