At a Glance
- Tasks: Create and manage operational plans to ensure efficient service delivery.
- Company: Join a dynamic team focused on innovative service solutions.
- Benefits: Competitive salary, career growth, and collaborative work environment.
- Other info: Opportunity to work across multiple functions in a fast-paced environment.
- Why this job: Make a real impact by optimising operations and enhancing customer satisfaction.
- Qualifications: Experience in operational planning and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
- Reports To: Regional Head of Planning & Performance
- Grade: Aligned to Organisational Structure / Role Evaluation
- Travel Required: Yes
- PURPOSE
The Service Centre Planner is the central coordination point between Operations, Sales, Transport, Installation and Supply Chain.
The role is responsible for translating customer demand into structured, forward-looking operational plans that align labour, materials, assets and capacity to deliver safe, efficient and cost-effective service operations.
By maintaining planning discipline and ensuring operational readiness, the role supports consistent service delivery, maximises resource utilisation and drives operational performance across the network.
WHAT WE DO
Our Operations team delivers safe, efficient and reliable service solutions by coordinating people, assets, materials and customer demand.
Through effective planning, scheduling and collaboration across multiple functions, we ensure service commitments are achieved while continuously improving productivity, quality, cost control and customer satisfaction.
- YOUR RESPONSIBILITIES
- Develop and maintain rolling operational plans (minimum D+0 to D+21) to provide forward visibility of workload.
- Sequence and schedule work to maximise productivity, minimise downtime and eliminate reactive planning.
- Align operational plans with demand forecasts and service delivery commitments.
- Balance labour, workshop capacity and resources to ensure achievable operational plans.
- Identify capacity constraints and escalate risks to enable proactive intervention.
- Translate sales forecasts into deliverable operational plans through cross-functional collaboration.
- Support Sales & Operations Planning (S&OP/SIOP) processes by aligning demand with operational capability.
- Challenge unrealistic demand assumptions to protect service performance.
- Optimise the use of stock, fleet and operational assets while minimising external hire costs.
- Maintain accurate stock visibility to support effective planning decisions.
- Ensure planning discipline by preventing unplanned work from entering the schedule.
- Monitor plan adherence and implement corrective actions where required.
- Standardise planning processes across service centres to improve consistency.
- Track and analyse operational performance metrics including labour, materials and throughput.
- Identify root causes of performance variances and drive continuous improvement initiatives.
- Identify operational risks early and develop contingency plans to maintain service continuity.
- Maintain accurate planning data and support improvements to planning systems and tools.
- Act as the central coordination point between Operations, Sales, Transport, Installation and Supply Chain.
- Communicate plans, priorities and constraints clearly to ensure organisational alignment.
- WHAT WE NEED FROM YOU
Experience
- Proven experience in operational or production
- planning within a manufacturing, construction or modular environment.
- Experience working within multi-site or high-volume operational environments.
- Demonstrated experience collaborating across multiple business functions in a matrix organisation.
Skills & Knowledge
- Strong analytical skills with experience using planning and scheduling systems.
- Sound understanding of production planning, scheduling, workforce planning and quality control.
- Excellent communication skills with the ability to influence stakeholders at all levels.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to interpret operational data and translate insights into practical planning decisions.
- Personal Attributes
- Analytical and forward-thinking, with the ability to translate demand into achievable operational plans.
- Detail-oriented and data-driven, identifying inconsistencies, risks and opportunities early.
- An effective communicator who creates clarity and alignment across multiple stakeholders.
- Execution-focused, maintaining planning discipline and delivering operational commitments.
- Proactive problem solver who anticipates bottlenecks and adapts plans while maintaining safety, efficiency and cost control.
- #J-18808-Ljbffr
Service Centre Planner in Liverpool employer: ASML
Asml is an excellent employer that values hands-on experience and offers a supportive work culture in Wickford, UK. Employees benefit from ongoing vocational training and certification opportunities, fostering personal and professional growth while working in a dynamic environment that prioritises safety and teamwork. The unique combination of fieldwork and depot maintenance ensures that every day brings new challenges and rewards, making it a fulfilling place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Planner in Liverpool
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like ASML and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at ASML!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like ASML keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Centre Planner in Liverpool
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to ASML:This is your chance to really connect with the team at ASML. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at ASML
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with ASML.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show ASML that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at ASML. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
