At a Glance
- Tasks: Support the rollout and optimisation of a healthcare SaaS platform with a focus on client collaboration.
- Company: Join ASMBL, a dynamic tech partner for innovative healthcare solutions.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Work in a fast-paced, collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact in healthcare by optimising digital products that improve patient care.
- Qualifications: 3+ years in SaaS implementation or related roles, strong communication and project management skills.
The predicted salary is between 45000 - 55000 € per year.
ASMBL partners with growing technology companies to build, scale, and support digital products through embedded product, engineering, and delivery teams. We work closely with clients to solve complex operational and customer challenges, combining strategic thinking with hands-on execution. We’re a global team of engineers, product leaders, strategists, designers, and delivery specialists who value collaboration, transparency, and practical problem-solving.
Our teams work directly alongside clients in highly collaborative environments, helping organizations move quickly while building scalable, sustainable solutions. We're hiring in London! You’ll join an embedded delivery team supporting the rollout and ongoing evolution of a healthcare SaaS platform used by one of the UK’s largest private healthcare organizations. This role will collaborate closely with both client stakeholders and the broader healthtech ecosystem based in London’s Harley Street Health District.
About the Job
We’re looking for a detail-oriented, technically curious implementation specialist to support the rollout and ongoing optimization of a healthcare SaaS platform used by enterprise clients. This role partners closely with Product, Development, and client stakeholders to translate business requirements into scalable platform configurations using low-code/no-code tools. You’ll play a key role in onboarding, testing, process improvement, and ongoing platform optimization in a highly collaborative, fast-moving environment.
What You’ll Do
- Execute and maintain client platform configurations
- Use Jira to report configuration bugs and communicate client change requests
- Run end-to-end configuration testing, partnering closely with Development to resolve issues
- Share work in progress with stakeholders to ensure alignment and timely approvals
- Develop clear documentation and training resources for internal teams and client stakeholders
- Identify opportunities to streamline or templatize common client configurations
- Participate in requirements gathering and refinement sessions
- Identify and implement product operations processes to improve efficiency
- Provide client feedback to the Product Manager to improve configuration tools and usability
What You’ll Bring
- 3+ years of experience in SaaS implementation, product operations, platform configuration, or related client-facing technical roles
- Comfortable leading live training sessions
- Strong project management, communication, and technical skills with the ability to manage client engagements and internal stakeholders
- Proven ability to manage multiple priorities, work independently, and drive projects to completion with minimal guidance
- Excellent organizational, communication, and problem-solving skills
- High attention to detail and comfort working in fast-moving, evolving environments
Software Implementation Specialist employer: ASMBL
ASMBL is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant London tech scene. With a focus on employee growth, we offer opportunities to engage with cutting-edge healthcare solutions while working alongside industry leaders in a supportive environment. Our commitment to transparency and practical problem-solving ensures that every team member can contribute meaningfully to impactful projects, making ASMBL a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Software Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at ASMBL or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, make sure to share them during interviews. Demonstrating your experience with SaaS platforms and low-code tools can really set you apart.
✨Tip Number 3
Prepare for collaboration! Since this role is all about teamwork, be ready to discuss how you’ve worked with clients and stakeholders in the past. Highlight your communication skills and any successful projects you've led.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ASMBL.
We think you need these skills to ace Software Implementation Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Software Implementation Specialist. Highlight your experience in SaaS implementation and any relevant technical skills that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team at ASMBL. Don’t forget to mention your collaborative spirit!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex challenges in previous roles. We love seeing candidates who can think strategically and execute hands-on solutions, so let us know how you’ve done this!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASMBL
✨Know Your SaaS Inside Out
Make sure you understand the healthcare SaaS platform you'll be working with. Familiarise yourself with its features, benefits, and common challenges. This will help you speak confidently about how you can contribute to its rollout and optimisation.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various stakeholders, be prepared to discuss your experience in collaborative environments. Share specific examples of how you've successfully partnered with clients or teams to solve problems and achieve goals.
✨Demonstrate Your Technical Curiosity
Highlight your eagerness to learn and adapt to new technologies. Discuss any low-code/no-code tools you've used in the past and how you've leveraged them to improve platform configurations or streamline processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you've had to manage multiple priorities or resolve configuration issues, and be ready to explain your thought process and the outcomes.
