Project Support Officer – Skills and Employment
We are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application.
ProjectSupport Officer – Skills and Employment
Salary:£32,061 – £33,699 | Grade D13 | Strategy and Inclusive Growth Directorate |Full-time
Help usdeliver better skills and employment opportunities across the East Midlands
We are lookingfor an organised, proactive and detail-focused Project Support Officer –Skills and Employment to join our Strategy and Inclusive GrowthDirectorate.
This is anexcellent opportunity for someone with strong project support, data andadministration skills who wants to play a key role in supporting programmesthat help people develop their skills, access employment and improve theirfuture opportunities.
Reporting tothe Programmes Lead – Careers, you will provide high-quality project,programme, data and administrative support across the Skills and EmploymentDirectorate. You will help ensure programmes are well organised, accuratelymonitored and delivered in line with funding, contract and audit requirements.
What you’llbe doing
You willprovide essential support across a range of Skills and Employment programmes,including:
- Supporting the timely and accurateprocessing of provider claims, ensuring they meet programme and fundingrequirements.
- Maintaining accurate records,project documentation and evidence trails so that programmes remain audit-ready.
- Monitoring project timelines,deliverables, actions and risks, ensuring key deadlines are met.
- Using Excel to manage andanalyse data, including pivot tables, lookups, filters, formulas and largedatasets.
- Supporting contract and programmemanagement, including monitoring finances, performance, targets,subcontractors and risks.
- Assisting with the review ofprovider evidence against funding rules and escalating issues whereappropriate.
- Preparing reports covering spend,outputs, outcomes, finance, performance and risk for partners, seniorleaders and governance boards.
- Supporting contract variations andgovernance documentation, ensuring information and approvals arecoordinated and submitted on time.
- Maintaining action and riskregisters, project files and programme documentation.
- Coordinating meetings, calendars,workshops and team events, ensuring activities run smoothly.
- Drafting and distributing clearcommunications, reports, presentations, guidance and projectdocumentation.
- Collecting, compiling and analysingdata to support effective performance management and decision-making.
- Carrying out research and analysisto support the development of performance indicators and managementinformation.
- Building positive workingrelationships with internal teams including Finance, Audit, Legal andProcurement, as well as external partners such as providers, councils,ICBs and DWP.
- Contributing to the continuousimprovement of systems, processes and procedures to improve efficiency,compliance and programme delivery.
About you
We are lookingfor someone who is organised, accountable and adaptable, with theability to manage competing priorities while maintaining a high level ofaccuracy.
You willideally have experience of working in a project, programme or contractsupport environment, with an understanding of skills, employment,employability or related public sector programmes.
You will bring:
- Strong project and programmesupport experience, ideally with knowledge of skills and employmentprogrammes.
- Excellent data management andanalysis skills, including confident intermediate-level Excelcapability.
- Experience of using spreadsheets tocreate tracking data, monitor timelines, analyse information and producereports.
- Experience of maintaining accuraterecords and documentation to support compliance and audit requirements.
- An understanding of contractmanagement, claims verification, financial monitoring or programmeassurance.
- Strong organisational skills andthe ability to prioritise workloads, meet deadlines and manage multipleactivities simultaneously.
- Excellent written and verbalcommunication skills, with the ability to produce clear reports, guidanceand information for different audiences.
- Experience of building effectiverelationships with internal teams and external stakeholders.
- A flexible approach and willingnessto support across different areas of the directorate as priorities change.
- Competence in mainstream Microsoftapplications and web-based technology.
Experiencedemonstrating career progression would be desirable.
What we’relooking for
1. Projectsupport and skills & employment knowledge
Your projectsupport experience, attention to detail and understanding of the skills andemployment environment will be central to your success in this role.
2. Honesty,integrity and organisation
You will betrusted to manage sensitive information, maintain accurate records andcoordinate calendars, meetings and deadlines. We are looking for someone whotakes ownership and does the right thing.
3.Accountability and flexibility
You will beaccountable for the quality and timeliness of your programme support whileremaining flexible enough to respond to changing priorities and supportcolleagues across the directorate.
You will workwith a wide range of colleagues, providers and partner organisations. Buildingpositive, professional relationships and communicating clearly will beessential.
5. Budgetand performance monitoring
You will helpmonitor programme finances, claims, performance and delivery, ensuringinformation is accurate and issues are identified and escalated promptly.
Our values
Our work isguided by four values that shape how we work with colleagues, partners andcommunities:
Lifting ourregion – putting wideroutcomes first and being a passionate advocate for our place, policies andprogrammes.
Workingtogether – buildingrelationships across different organisations and backgrounds and bringingpeople together to achieve shared outcomes.
Making animpact – turning ideasinto action and focusing on solutions that deliver meaningful improvements.
Being human – valuing different perspectives,working inclusively and connecting with people in an authentic way.
This is anopportunity to make a real contribution to programmes that support skills,employment and better opportunities for people across the East Midlands.
You will gainexperience working across programme delivery, contract management, dataanalysis, financial monitoring, governance and stakeholder engagement, whileworking alongside colleagues across the organisation and with a wide range ofexternal partners.
If you are organised,trustworthy, analytical and motivated by making a difference, we would loveto hear from you.
Join us as aProject Support Officer – Skills and Employment and help us turn effectiveprogramme support into better outcomes for people and communities across the region.
ClosingDate: 28/08/2026
InterviewDate: w/c 7 th September
- Up to 10 days paid leave in a 12-month period for caring responsibilities
- A hybrid work model with remote working opportunities
- Maternity, Paternity, IVF, Adopters and Foster Carers support
- Cycle to Work Scheme
- 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice)
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