At a Glance
- Tasks: Support the Sales Team and ensure seamless customer experiences.
- Company: Join ASM Technologies, a dynamic tech company focused on growth.
- Benefits: Enjoy 25 days holiday, training, and a fun working environment.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Kickstart your career towards becoming an Account Manager in tech.
- Qualifications: Fluent in French with strong communication and organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Are you a tech enthusiast with a hunger for success and a passion for supporting a Sales Team? Do you dream of growing your career in the dynamic world of technology? If you’re ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you!
Sales Support colleagues will liaise and interact with customers based in France and all internal departments within ASM Technologies. At ASM, we like to develop individuals within the organisation and our Sales Support role serves as a stepping stone towards becoming an Account Manager if that’s your career path of choice. We’re invested in your growth and will provide the training and mentorship you need to thrive.
Role and responsibilities:
- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Source solutions and engage with suppliers for run rate products / software / services.
- Provide accurate quotes to customers.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- To undertake additional duties that may be required from time to time.
Skills Required:
- French Native
- A strong interest in technology and its applications in businesses.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Highly organised with a keen attention to detail.
- Ambition and drive to excel in a sales-oriented career.
- Strong organisational skills with excellent attention to detail.
- Quick thinker, methodical with the ability to multitask and prioritise work.
- Problem solving and identifying the route cause for continuous improvement.
- Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.
- Strong IT skills including knowledge of Microsoft Office applications.
What you can expect from us:
- A fast-paced and fun working environment.
- A place where you can learn and your opinion is valued.
- 25 days holiday (excluding bank holidays).
- Free on-site parking at Cheshire office.
- Training and development.
- Company Pension Scheme after probationary.
Connect with us on LinkedIn to become part of the ASM community and be the first to hear exciting updates.
Sales Support SAS Northwich, UK employer: ASM Technologies Limited
ASM Technologies is an excellent employer for those looking to kickstart their career in technology sales. With a strong focus on employee development, we offer comprehensive training and mentorship to help you transition into an Account Manager role. Our vibrant work culture encourages collaboration and innovation, while our Northwich location provides a supportive environment with benefits like 25 days of holiday, free on-site parking, and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support SAS Northwich, UK
✨Tip Number 1
Network like a pro! Reach out to current employees at ASM Technologies on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ASM Technologies, their products, and the tech industry. Show us you’re passionate about technology and ready to support the Sales Team.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and colleagues, being articulate and confident is key. Try mock interviews with friends or family to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support SAS Northwich, UK
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your enthusiasm for technology in your application. We love seeing candidates who are genuinely excited about the tech world and how it can help businesses thrive.
Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to tailor your application to the Sales Support role. Mention specific skills and experiences that align with what we’re looking for, especially around customer interaction and support.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASM Technologies Limited
✨Know Your Tech
Brush up on the latest technology trends and how they apply to sales. Being a tech enthusiast is key, so be ready to discuss how technology can enhance customer experiences and streamline processes.
✨Master Your French
Since you'll be liaising with customers in France, make sure your French is sharp! Practice common phrases and industry-specific vocabulary to show your fluency and confidence during the interview.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational abilities. Discuss how you manage multiple tasks, prioritise work, and maintain attention to detail, especially in a fast-paced environment.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've identified problems and implemented solutions. This will showcase your ability to think on your feet and contribute to continuous improvement within a team.
