We are looking for a number of Sales Support colleagues to work with our Strategic and Developing market.
This is an exciting time to join a growing and thriving business as we expand our offices into Germany and the U.S.
Duties
- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- To undertake additional duties that may be required from time to time.
Skills
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Quick thinker, methodical with the ability to multitask and prioritise work
- Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.
- Strong IT skills including knowledge of Microsoft Office applications.
We’re always keen to connect with talented people in:
- Customer Success
- Creative & Marketing
Looking for your first step? We offer training, mentorship, and a clear path for growth. If you’re curious, driven, and ready to learn, ASM is the place for you.
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Sales Support in Northwich employer: ASM Technologies Limited
The Lake District Calvert Trust is an exceptional employer, dedicated to creating life-changing experiences for individuals with disabilities through outdoor adventure. With a supportive and passionate team, employees benefit from a flexible work culture, generous holiday allowance, and opportunities for professional development, all set against the stunning backdrop of the Lake District. Joining us means being part of a mission-driven organisation where your contributions directly impact the lives of others, fostering both personal and professional growth.
