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- Tasks: Support the Sales Team and ensure seamless customer experiences.
- Company: Join ASM Technologies, a dynamic tech company focused on growth.
- Benefits: Enjoy 25 days holiday, free parking, and a company pension scheme.
- Why this job: Kickstart your career towards becoming an Account Manager in tech.
- Qualifications: Passion for technology and strong communication skills required.
- Other info: Fast-paced environment with training and mentorship opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Are you a tech enthusiast with a hunger for success and a passion for supporting a Sales Team? Do you dream of growing your career in the dynamic world of technology? If you're ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you!
Sales Support colleagues will liaise and interact with customers and all internal departments within ASM Technologies. At ASM, we like to develop individuals within the organisation and our Sales Support role serves as a stepping stone towards becoming an Account Manager if that's your career path of choice. We're invested in your growth and will provide the training and mentorship you need to thrive.
Role and responsibilities- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Qualify customer opportunities.
- Source solutions and engage with suppliers for run rate products / software / services.
- Provide accurate quotes to customers.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- To undertake additional duties that may be required from time to time.
- A strong interest in technology and its applications in businesses.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Highly organised with a keen attention to detail.
- Ambition and drive to excel in a sales-oriented career.
- Strong organisational skills with excellent attention to detail.
- Quick thinker, methodical with the ability to multitask and prioritise work.
- Problem solving and identifying the root cause for continuous improvement.
- Ability to work well as part of a team and to work independently using initiative to problem solve.
- Strong IT skills including knowledge of Microsoft Office applications.
- A fast-paced and fun working environment.
- A place where you can learn and your opinion is valued.
- 25 days holiday (excluding bank holidays).
- Free on-site parking at Cheshire office.
- Training and development.
- Company Pension Scheme after probationary.
Connect with us on LinkedIn to become part of the ASM community and be the first to hear exciting updates.
Sales Support Northwich, UK in London employer: ASM Technologies Limited
Contact Detail:
ASM Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Northwich, UK in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Sales Support role.
✨Tip Number 2
Prepare for interviews by researching ASM Technologies and understanding their products. Show your enthusiasm for technology and how you can support the Sales Team. We love seeing candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the ASM family and growing your career with us.
We think you need these skills to ace Sales Support Northwich, UK in London
Some tips for your application 🫡
Show Your Passion for Tech: We want to see your enthusiasm for technology shine through in your application. Share any relevant experiences or projects that highlight your interest and how you’ve engaged with tech in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and responsibilities mentioned in the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for!
Highlight Your Communication Skills: Since this role involves liaising with customers and internal teams, it’s crucial to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at ASM Technologies Limited
✨Know Your Tech
Brush up on the latest technology trends and how they apply to businesses. Being a tech enthusiast is key, so be ready to discuss how technology can enhance sales processes and customer experiences.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent communication skills. Think of examples where you've successfully interacted with customers or colleagues, and be ready to explain how you build rapport and resolve issues.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared with examples of how you've managed multiple tasks or projects. Highlight your attention to detail, especially in situations where accuracy was crucial.
✨Express Your Ambition
Let them know about your career aspirations, particularly your interest in becoming an Account Manager. Share your drive to excel in a sales-oriented career and how you plan to leverage this Sales Support role as a stepping stone.