Receptionist: Cowboys Club (Private Members Club)

Receptionist: Cowboys Club (Private Members Club)

Full-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
Asm Global

At a Glance

  • Tasks: Provide top-notch customer service and manage front office tasks at Cowboys Club.
  • Company: Join Legends Global, a leader in sports and entertainment innovation.
  • Benefits: Competitive pay, health insurance, paid vacation, and a 401k plan.
  • Other info: Work on-site with flexible hours, including evenings and weekends.
  • Why this job: Be part of a dynamic team transforming live entertainment experiences.
  • Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.

The predicted salary is between 11.7 - 14.3 £ per hour.

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Receptionist is responsible for providing office support and completing administrative tasks.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Must be able to handle multiple projects
  • Assist staff with multiple projects
  • Answer incoming calls to Cowboys Club
  • Provide customer service to guests arriving at the club
  • Assist with general front office management issues as needed
  • Accomplish various tasks including functions of accounting, scheduling, payroll and timekeeping
  • General office duties such as postage/shipping, telephones & other equipment
  • Scheduling & other administrative functions
  • Other duties as assigned

QUALIFICATIONS

  • Excellent customer service
  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
  • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
  • Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
  • Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order
  • Detail Oriented
  • Ability to work independently and/or in a team environment
  • Strong verbal and written communication skills
  • Must have computer skills: Microsoft Word, Excel
  • Must be fluent in English
  • Organized and detail oriented
  • Must be available to work an irregular schedule
  • Must be able to work extended hours due to business requirements including late nights, weekends and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training

COMPENSATION

Competitive hourly pay commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - Cowboys Club (Frisco, TX)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Receptionist: Cowboys Club (Private Members Club) employer: Asm Global

At Legends Global, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and innovation. As a Receptionist at the Cowboys Club in Frisco, TX, you will enjoy competitive pay, comprehensive benefits, and opportunities for personal and professional growth within a dynamic team dedicated to transforming live entertainment. Join us in creating memorable experiences while thriving in an environment that champions respect, integrity, and accountability.

Asm Global

Contact Details:

Asm Global Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist: Cowboys Club (Private Members Club)

Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at Asm Global. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Asm Global before they even post them.

Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Receptionist: Cowboys Club (Private Members Club)

Customer Service
Interpersonal Skills
Communication Skills
Organisational Skills
Multi-tasking
Attention to Detail
Microsoft Word

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to Asm Global:Your cover letter is your chance to shine! Tell us why you want to work at Asm Global specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Asm Global!

How to prepare for a job interview at Asm Global

Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.