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For Companies At a Glance
- Tasks: Be the friendly face of Cowboys Club, handling calls and assisting guests.
- Company: Join Legends & ASM Global, leaders in sports and entertainment excellence.
- Benefits: Enjoy competitive pay, medical benefits, paid vacation, and a 401k plan.
- Why this job: Gain valuable experience in a dynamic environment while making legends happen!
- Qualifications: Strong customer service skills and ability to multitask are essential.
- Other info: Flexible hours required, including nights and weekends.
The predicted salary is between 24000 - 36000 £ per year.
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Receptionist is responsible for providing office support and completing administrative tasks.
Essential Duties & Responsibilities
- Handle multiple projects and assist staff accordingly
- Answer incoming calls to Cowboys Club
- Provide customer service to guests arriving at the club
- Assist with general front office management issues as needed
- Perform tasks related to accounting, scheduling, payroll, and timekeeping
- Manage general office duties such as postage/shipping, telephones, and other equipment
- Coordinate scheduling and other administrative functions
- Perform other duties as assigned
Qualifications
- Excellent customer service skills
- Trustworthiness and honest communication
- Strong interpersonal and communication skills
- Ability to adapt to changing circumstances and learn from experience
- Strong organizational skills and ability to manage multiple projects
- Attention to detail and ability to work independently or in a team
- Proficiency in Microsoft Word and Excel
- Fluency in English
- Availability to work irregular hours, including nights, weekends, and holidays
- Commitment to safety policies and procedures
Compensation
Competitive hourly pay based on experience, with a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan.
Working Conditions
Location: On-site at Cowboys Club, Frisco, TX
Physical Demands
Must meet physical requirements to perform essential job functions; accommodations may be provided for disabilities.
Note
The responsibilities listed are subject to change and are not exhaustive. Legends & ASM Global are Equal Opportunity/Affirmative Action employers, encouraging applications from women, minorities, individuals with disabilities, and protected veterans. VEVRAA Federal Contractor.
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Receptionist: Cowboys Club (Private Members Club) employer: Asm Global
Contact Detail:
Asm Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist: Cowboys Club (Private Members Club)
✨Tip Number 1
Familiarise yourself with the Cowboys Club and ASM Global. Understanding their values, mission, and the type of events they host will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves interacting with guests, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage multiple tasks effectively. You might want to prepare a few anecdotes that showcase your ability to juggle various responsibilities while maintaining attention to detail.
✨Tip Number 4
Be ready to discuss your adaptability. The job requires responding to changing circumstances, so think of instances where you've embraced change or learned from past experiences to improve your work processes.
We think you need these skills to ace Receptionist: Cowboys Club (Private Members Club)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist at Cowboys Club. Emphasise your customer service skills, ability to multitask, and any administrative experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific qualities that make you a great fit, such as your strong interpersonal skills and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word and Excel, as well as your strong verbal and written communication skills. These are essential for the Receptionist position.
Showcase Flexibility: Since the job requires availability for irregular hours, mention your flexibility and willingness to work late nights, weekends, and holidays. This shows your commitment to the role and the team.
How to prepare for a job interview at Asm Global
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples of how you've successfully handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to create positive experiences for guests.
✨Demonstrate Strong Communication Abilities
Effective communication is crucial in this role. Be ready to discuss how you communicate with different levels of staff and guests. Practising clear and concise responses during the interview will also help showcase your verbal skills.
✨Highlight Your Organisational Skills
The job requires managing multiple tasks simultaneously. Prepare to explain how you prioritise tasks and stay organised, perhaps by sharing specific tools or methods you use to keep track of your responsibilities.
✨Embrace Flexibility and Adaptability
Given the irregular schedule and changing demands of the role, be prepared to discuss your adaptability. Share examples of how you've successfully adjusted to unexpected changes in previous jobs, showing that you're ready to embrace the dynamic environment at Cowboys Club.
