Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead bars and retail operations for exciting race days and events at York Racecourse.
- Company: Join CGC Event Caterers, a top player in the hospitality industry with a rich history.
- Benefits: Enjoy 25 days annual leave, health support, and free on-site parking.
- Why this job: Be part of a dynamic team at a prestigious venue, enhancing customer experiences.
- Qualifications: 5 years in bar management, strong Excel skills, and a personal license required.
- Other info: Opportunity to work at major UK venues and develop your career in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
CGC Event Caterers are on the lookout for a Head of Bars and Retail to join our incredible team at one of the country’s most prestigious racing venues, York Racecourse! Often catering for up to 40,000 racegoers on a race day and hosting wide variety of premier non race day events including exhibitions, conferences, banqueting, parties and weddings, the Head of Bars and Retail willmanage and drive the implementation and delivery of retail food and drink operations for both race day and non-race day events.
About Us
We are also the European Catering Division for ASM Global, the global leader in delivering live entertainment and events. CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK.
In the UK, we proudly operate at the following venues:
- Eight Yorkshire Racecourses
- Yorkshire Event Centre – Harrogate
- The Sun Pavilion – Harrogate
- LNER Community Stadium – York
- Theatre Royal and Concert Hall – Nottingham
What we can offer
- You will work hard at CGC, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave.
- We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.
- Have a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, CGC will help with these unexpected costs for you and any children.
- We understand that occasionally you might need some support to feel your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
- Free on-site parking – enjoy the convenience of stress-free parking, right where you work!
Key Responsibilities
- Managing the drinks operations across all race days and C&E
- Manage the day-to-day administration of K Stock – drink stock management system.
- Maintain and manage beverage supplier relationships
- Complete product orders in a timely manner using KStock & Epos historical data to produce these orders to ensure no stock outs for race days and events.
- Liaise with the commercial team to ensure customers’ requirements are catered for.
- Ensure the Bars team complete thorough cellar management including, line cleaning stock control and equipment maintenance.
- Deliver and identify training for the Bars team- i.e the perfect pour.
- Develop the retail offer both in terms of enhancing the presentation of outlets and the quality of the products delivered.
- Work with our F&B development team to continually develop ranging to drive sales and GP working with departments to deliver GP.
- Oversee and manage retail, conference and banqueting events as allocated by the head of F&B.
- Deliver good quality food and beverage products & service and develop the retail offer to enhance the customer experience.
- Understand market trends to develop and enhance our offer and delivery.
Person Specification
- Experience of high volume multi bar management.
- 5 years’ Bar & Cellar management experience.
- Strong interpersonal skills and the ability to make key decisions.
- Ambitious, energetic and a great team player.
- Excellent knowledge of Excel.
- Personal license holder
- Experience of working with Epos and stock management systems.
- Comfortable with manual handling.
- Forklift license preferable but not essential.
- Excellent knowledge of licensing law.
#J-18808-Ljbffr
Head of Bars and Retail CGC Venues · York Racecourse employer: ASM Global Group
Contact Detail:
ASM Global Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Bars and Retail CGC Venues · York Racecourse
✨Tip Number 1
Familiarise yourself with the specific operations of bars and retail in high-volume environments like racecourses. Understanding the unique challenges and customer expectations during busy events will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the hospitality and events industry, especially those who have experience in similar roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Stay updated on current trends in food and beverage service, particularly in the context of large events. Being able to discuss innovative ideas for enhancing customer experience can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your leadership skills and experience in managing teams effectively. Think of examples where you've successfully trained staff or improved operations, as these will be crucial in showcasing your fit for the Head of Bars and Retail position.
We think you need these skills to ace Head of Bars and Retail CGC Venues · York Racecourse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume bar management and cellar operations. Emphasise your interpersonal skills and any specific achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role at York Racecourse. Mention your experience with stock management systems and how you can enhance the customer experience.
Highlight Relevant Experience: In your application, focus on your 5 years of bar and cellar management experience. Provide examples of how you've successfully managed drinks operations during busy events and your approach to training staff.
Showcase Your Knowledge: Demonstrate your knowledge of licensing laws and market trends in your application. This will show that you are well-prepared for the responsibilities of the Head of Bars and Retail position.
How to prepare for a job interview at ASM Global Group
✨Showcase Your Experience
Make sure to highlight your experience in high-volume bar management and cellar operations. Discuss specific examples where you've successfully managed large teams or events, especially in a fast-paced environment like a racecourse.
✨Demonstrate Leadership Skills
As a Head of Bars and Retail, you'll need strong leadership abilities. Be prepared to discuss how you've motivated and trained teams in the past, and share any strategies you've used to enhance team performance and customer service.
✨Know Your Numbers
Familiarise yourself with key metrics related to bar and retail operations, such as stock management and sales performance. Be ready to discuss how you have used data to make informed decisions in previous roles.
✨Understand Market Trends
Research current trends in the food and beverage industry, particularly those relevant to event catering. Be prepared to share your insights on how these trends could be applied to enhance the offerings at York Racecourse.
