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- Tasks: Lead bars and retail operations for exciting race days and events at York Racecourse.
- Company: Join CGC Event Caterers, a top player in the hospitality industry with a rich history.
- Benefits: Enjoy 25 days annual leave, health support, and free on-site parking.
- Why this job: Be part of a dynamic team at a prestigious venue, enhancing customer experiences.
- Qualifications: 5 years in bar management, strong Excel skills, and a personal license required.
- Other info: Opportunity to work at major events and develop your career in a vibrant environment.
The predicted salary is between 43200 - 72000 £ per year.
CGC Event Caterers are on the lookout for a Head of Bars and Retail to join our incredible team at one of the country’s most prestigious racing venues, York Racecourse! Often catering for up to 40,000 racegoers on a race day and hosting wide variety of premier non race day events including exhibitions, conferences, banqueting, parties and weddings, the Head of Bars and Retail willmanage and drive the implementation and delivery of retail food and drink operations for both race day and non-race day events.
About Us
We are also the European Catering Division for ASM Global, the global leader in delivering live entertainment and events. CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK.
In the UK, we proudly operate at the following venues:
- Eight Yorkshire Racecourses
- Yorkshire Event Centre – Harrogate
- The Sun Pavilion – Harrogate
- LNER Community Stadium – York
- Theatre Royal and Concert Hall – Nottingham
What we can offer
- You will work hard at CGC, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave.
- We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.
- Have a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, CGC will help with these unexpected costs for you and any children.
- We understand that occasionally you might need some support to feel your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
- Free on-site parking – enjoy the convenience of stress-free parking, right where you work!
Key Responsibilities
- Managing the drinks operations across all race days and C&E
- Manage the day-to-day administration of K Stock – drink stock management system.
- Maintain and manage beverage supplier relationships
- Complete product orders in a timely manner using KStock & Epos historical data to produce these orders to ensure no stock outs for race days and events.
- Liaise with the commercial team to ensure customers’ requirements are catered for.
- Ensure the Bars team complete thorough cellar management including, line cleaning stock control and equipment maintenance.
- Deliver and identify training for the Bars team- i.e the perfect pour.
- Develop the retail offer both in terms of enhancing the presentation of outlets and the quality of the products delivered.
- Work with our F&B development team to continually develop ranging to drive sales and GP working with departments to deliver GP.
- Oversee and manage retail, conference and banqueting events as allocated by the head of F&B.
- Deliver good quality food and beverage products & service and develop the retail offer to enhance the customer experience.
- Understand market trends to develop and enhance our offer and delivery.
Person Specification
- Experience of high volume multi bar management.
- 5 years’ Bar & Cellar management experience.
- Strong interpersonal skills and the ability to make key decisions.
- Ambitious, energetic and a great team player.
- Excellent knowledge of Excel.
- Personal license holder
- Experience of working with Epos and stock management systems.
- Comfortable with manual handling.
- Forklift license preferable but not essential.
- Excellent knowledge of licensing law.
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Head of Bars and Retail CGC Venues · York Racecourse employer: ASM Global Group
Contact Detail:
ASM Global Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Bars and Retail CGC Venues · York Racecourse
✨Tip Number 1
Familiarise yourself with the specific operations of bars and retail in high-volume environments like racecourses. Understanding the unique challenges and customer expectations during busy events will give you an edge in interviews.
✨Tip Number 2
Network with professionals in the hospitality and events industry, especially those who have experience in similar roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Research CGC Event Caterers and their operations at York Racecourse. Being knowledgeable about their recent events, successes, and challenges will demonstrate your genuine interest and commitment to the role.
✨Tip Number 4
Prepare to discuss your experience with stock management systems and how you've successfully managed beverage supplier relationships in the past. Highlighting these skills will show that you're ready to take on the responsibilities of the Head of Bars and Retail.
We think you need these skills to ace Head of Bars and Retail CGC Venues · York Racecourse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume bar management and cellar operations. Emphasise your interpersonal skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role at CGC Event Caterers. Mention your experience with stock management systems and how you can contribute to enhancing the customer experience at York Racecourse.
Highlight Relevant Experience: In your application, be sure to detail your previous roles that involved managing drinks operations and your familiarity with licensing laws. Include any specific examples of how you've successfully driven sales or improved service quality in past positions.
Showcase Your Team Leadership Skills: Since the role requires strong leadership, include examples of how you've trained and developed teams in previous jobs. Highlight your ability to make key decisions and work collaboratively with other departments to achieve goals.
How to prepare for a job interview at ASM Global Group
✨Showcase Your Experience
Make sure to highlight your experience in high-volume bar management and cellar operations. Be prepared to discuss specific examples of how you've successfully managed busy environments, especially during events similar to those at York Racecourse.
✨Demonstrate Leadership Skills
As a Head of Bars and Retail, you'll need to lead a team effectively. Share instances where you've trained staff or improved team performance. Emphasise your interpersonal skills and ability to make key decisions under pressure.
✨Know Your Numbers
Familiarise yourself with stock management systems like K Stock and Epos. Be ready to discuss how you’ve used data to manage inventory and ensure stock availability during peak times. This will show your analytical side and attention to detail.
✨Understand Market Trends
Research current trends in the food and beverage industry, particularly in event catering. Be prepared to share ideas on how you could enhance the retail offer at York Racecourse, demonstrating your proactive approach to improving customer experience.
