At a Glance
- Tasks: Join our F&B team to support events by managing stock and ensuring top-notch service.
- Company: Legends and ASM Global redefine live entertainment with a commitment to excellence and inclusivity.
- Benefits: Enjoy perks like life assurance, health support, and flexible working arrangements.
- Other info: Work includes evenings and weekends; training for manual handling provided.
- Why this job: Be part of a vibrant venue that shapes Manchester's music scene and offers growth opportunities.
- Qualifications: Experience in hospitality and fast-paced environments is essential; event experience is a plus.
About LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centres, and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
About The Venue
The AO Arena has welcomed over 30 million guests and thousands of world-renowned artists since opening in 1997. It has played a vital role in shaping Manchester's music scene and has supported artists from back-rooms to main stage. With its £50 million redevelopment, the new-look AO Arena will attract more artists and fans for many years to come. Made in Manchester, Made for Manchester.
About the Role
We are seeking a permanent Food & Beverage Assistant to be an integral part of our F&B Operations Team. This role is vital for ensuring we are fully prepared for all events by processing deliveries, rotating, ordering, replenishing stock around retail and hospitality areas, and supporting the team in adhering to health and safety/food safety procedures. We are looking for an ambitious individual eager to grow their career with us on a casual basis.
Additional Information:
- Work includes weekends, evenings, and public holidays.
- Physical work involving lifting and moving heavy items; manual handling training can be provided.
- Support may be needed at other ASM venues, with planned rosters in advance.
What We Offer
We support your well-being with benefits such as Life Assurance, a pension scheme, healthshield for unexpected costs, an Employee Assistance Programme, eye care vouchers, and contributions towards glasses.
Your Responsibilities:
- Assist retail and hospitality in daily operations and ad-hoc tasks.
- Ensure high standards during show nights for all Food & Beverage services.
- Prepare stock orders for retail and hospitality.
- Adhere to all food safety legislation.
Key Skills and Experience:
- Strong hospitality operations experience – essential.
- Experience in a similar role and business – essential.
- Previous administration experience in a fast-paced, high-volume environment – desirable.
- Experience in event-based environments within multi-purpose venues – desirable.
- Knowledge of local and regional entertainment venues.
- Ability to meet strict deadlines and prioritize tasks effectively.
Recruitment Process:
- Introductory call with Talent Team.
- Face-to-face interview with the Head of Food & Beverage.
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, digital future. We value diversity and equal opportunities and welcome discussions about flexible working arrangements.
Casual F&B Team Member Venues · AO Arena in Manchester employer: ASM Global Group
At ASM Global, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and innovation. As part of the team at the iconic AO Arena in Manchester, you'll enjoy comprehensive benefits including life assurance, health support, and opportunities for career growth within a dynamic environment that celebrates the arts and entertainment. Join us to be part of a transformative experience where your contributions truly matter and help shape unforgettable moments for millions.
StudySmarter Expert Advice🤫
We think this is how you could land Casual F&B Team Member Venues · AO Arena in Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at ASM Global Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual F&B Team Member Venues · AO Arena in Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at ASM Global Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at ASM Global Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at ASM Global Group get a sense of who you are beyond your experience!
How to prepare for a job interview at ASM Global Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at ASM Global Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
