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- Tasks: Join our F&B team to support events by managing stock and ensuring top-notch service.
- Company: Legends and ASM Global redefine live entertainment with a commitment to excellence and inclusivity.
- Benefits: Enjoy perks like life assurance, health support, and flexible working arrangements.
- Why this job: Be part of a vibrant venue that shapes Manchester's music scene and offers growth opportunities.
- Qualifications: Experience in hospitality and fast-paced environments is essential; event experience is a plus.
- Other info: Work includes evenings and weekends; training for manual handling provided.
About LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centres, and theatres.
Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
About The Venue
The AO Arena has welcomed over 30 million guests and thousands of world-renowned artists since opening in 1997. It has played a vital role in shaping Manchester's music scene and has supported artists from back-rooms to main stage. With its £50 million redevelopment, the new-look AO Arena will attract more artists and fans for many years to come. Made in Manchester, Made for Manchester.
About the Role
We are seeking a permanent Food & Beverage Assistant to be an integral part of our F&B Operations Team. This role is vital for ensuring we are fully prepared for all events by processing deliveries, rotating, ordering, replenishing stock around retail and hospitality areas, and supporting the team in adhering to health and safety/food safety procedures. We are looking for an ambitious individual eager to grow their career with us on a casual basis.
Additional Information:
- Work includes weekends, evenings, and public holidays.
- Physical work involving lifting and moving heavy items; manual handling training can be provided.
- Support may be needed at other ASM venues, with planned rosters in advance.
What We Offer
We support your well-being with benefits such as Life Assurance, a pension scheme, healthshield for unexpected costs, an Employee Assistance Programme, eye care vouchers, and contributions towards glasses.
Your Responsibilities:
- Assist retail and hospitality in daily operations and ad-hoc tasks.
- Ensure high standards during show nights for all Food & Beverage services.
- Prepare stock orders for retail and hospitality.
- Adhere to all food safety legislation.
Key Skills and Experience:
- Strong hospitality operations experience – essential.
- Experience in a similar role and business – essential.
- Previous administration experience in a fast-paced, high-volume environment – desirable.
- Experience in event-based environments within multi-purpose venues – desirable.
- Knowledge of local and regional entertainment venues.
- Ability to meet strict deadlines and prioritize tasks effectively.
Recruitment Process:
- Introductory call with Talent Team.
- Face-to-face interview with the Head of Food & Beverage.
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, digital future. We value diversity and equal opportunities and welcome discussions about flexible working arrangements.
Casual F&B Team Member Venues · AO Arena employer: ASM Global Group
Contact Detail:
ASM Global Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Team Member Venues · AO Arena
✨Tip Number 1
Familiarise yourself with the AO Arena and its events. Knowing the venue's history and the types of events it hosts can help you stand out during interviews, showing your genuine interest in the role and the organisation.
✨Tip Number 2
Network with current or former employees of ASM Global or Legends. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for the face-to-face interview by practising common hospitality scenarios. Think about how you would handle busy show nights or customer service challenges, as these are likely to come up in discussions.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Since the role involves weekends and public holidays, highlighting your availability and eagerness to adapt to the team's needs can make you a more attractive candidate.
We think you need these skills to ace Casual F&B Team Member Venues · AO Arena
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual F&B Team Member position. Tailor your application to highlight relevant experience in hospitality operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in food and beverage services, especially in fast-paced environments. Mention specific tasks you have handled that align with the responsibilities listed in the job description.
Show Your Passion for Events: Demonstrate your enthusiasm for working in event-based environments. Share any experiences you have had in similar venues or events, and express your eagerness to contribute to the vibrant atmosphere at AO Arena.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASM Global Group
✨Know the Venue
Familiarise yourself with the AO Arena and its significance in Manchester's music scene. Understanding its history and recent developments will show your genuine interest in the role and the company.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in hospitality operations. Share specific examples of how you've contributed to high standards during busy events, as this is crucial for the Food & Beverage Assistant role.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, emphasise your ability to collaborate and support colleagues. Share instances where you’ve worked effectively in a team environment, especially during high-pressure situations.
✨Show Your Commitment to Safety
Given the importance of health and safety in food service, be ready to discuss your understanding of food safety legislation. Mention any relevant training or experiences that demonstrate your commitment to maintaining high safety standards.
