Estates Manager

We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres has welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation, and imagination to realise the potential of the spaces and places that unite people.

What We Offer

• 25 days of annual leave + bank holidays.
• Life Assurance policy.
• A healthy contribution to your Pension.
• Support for unexpected health costs through HealthShield.
• Employee Assistance Programme (EAP) for mental health support.
• Eye care vouchers and a contribution towards required glasses.
• Cycle to Work scheme.
• Employee Referral Scheme.

The Role:

As our Central Hub Manager, you will be responsible for all our Estates Services, which include Non-Routine Reactive, Planned Preventative and Scheduled Maintenance Services providing the best possible support to Venue Teams, clients and customers. This is an integral role for our business, as a pivotal part of your position with us will be ensuring events are delivered whilst ensuring premises are safe, secure and clean fully in compliance with statutory standards.

You’ll be responsible for:

• Contributing to the strategic and general management of Estates Department ensuring that strategies and policies are strictly adhered to.
• Overseeing design, maintenance, and minor works, including estimates and planning.
• Ensuring compliance with health and safety regulations for all works.
• Managing ASM Global UK’s CAFM and PPM systems to maintain critical infrastructure per SFG20 guidelines.
• Maintaining audit-ready records for external inspections.
• Handover of completed projects and adopt new assets into the Computer Aided Facilities Management System (CAFM).
• Ensuring servicing, repairs and maintenance are completed in compliance with Building Engineering Services Association SFG20 Maintenance Schedules for Business-Critical Estates Infrastructure and Equipment.
• Providing strong leadership and robust performance management for all staff within scope of responsibility and managing appropriately a range of complex information systems.
• Setting high customer care standards for all work activity across the ASM Global Central Estate.
• Participating in the Estates Emergency out of hour’s on-call rota service provision.

You’ll have:

• Demonstrable experience of managing strategic and operational change, including the impact on assets, resources, services & staff and developing.
• Experience in managing technical and cleaning staff.
• Experience of budget management, including P&L accounts.
• Strong knowledge of building maintenance regulations and engineering infrastructure.
• Familiarity with Lean methodologies like Total Productive Maintenance.
• Expertise in energy and carbon reduction management.
• Strong communication, reporting, and staff development skills.
• Extensive knowledge of mechanical/electrical systems.
• Skills in data analysis and interpreting complex information.
• Proficiency in auditing and managing maintenance contracts.

Inclusive Workplace

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.