At a Glance
- Tasks: Assist customers with enquiries about recycled car parts via phone and email.
- Company: Join a modern vehicle salvage agent in Thame, Oxford.
- Benefits: Competitive salary, sales bonuses, staff discounts, and a birthday day off.
- Other info: Enjoy ongoing training and a supportive team environment.
- Why this job: Be part of a green initiative while developing your customer service skills.
- Qualifications: Understanding of motor vehicles and strong communication skills required.
The predicted salary is between 26280 - 27000 £ per year.
This is an exciting opportunity to join the team within one of the UK’s most modern and professional vehicle salvage agents and parts recyclers based in Thame, Oxford.
Key duties:
- The Car Parts Sales Advisor role will involve dealing with telephone and email enquiries from the motor trade or members of the general public who are looking for recycled/green parts.
Key skills:
- Must have a general understanding of motor vehicles; previous experience would be a distinct advantage.
- Customer focused with a clear & confident telephone manner.
- Comfortable communicating across all sales platforms i.e. telephone, email & webchats.
- Being a team player is a must, as is being confident working in a busy sales office.
- IT skills preferable, including experience with Word, Outlook and Excel is an advantage.
- The successful candidate must have good customer service skills and be reliable, enthusiastic and comfortable working in a busy fast-moving environment.
Details:
- Working days: Monday - Friday
- Working hours: 8:00am - 5:00pm (4:45pm on Fridays)
- Rate of pay: The starting salary is £26,280k - £27k + Sales bonuses, to be reviewed upon completion of the 3-month probationary period.
Key benefits:
- Staff petrol allowance
- Pension scheme
- Generous staff parts discount
- Free on-site parking
- Paid day off for your birthday (after 1 years' service)
Additional info:
- Ongoing training is provided.
Car Parts Sales Advisor — Green Parts & Customer Service employer: ASM Auto Recycling Ltd.
Join a forward-thinking team at one of the UK’s leading vehicle salvage agents in Thame, Oxford, where your role as a Car Parts Sales Advisor will be both rewarding and impactful. Enjoy a supportive work culture that prioritises employee growth through ongoing training, alongside attractive benefits such as a staff petrol allowance, generous parts discounts, and a paid day off for your birthday after one year of service. With a focus on customer service and teamwork, this is an excellent opportunity to thrive in a dynamic environment while contributing to sustainable practices in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Car Parts Sales Advisor — Green Parts & Customer Service
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the types of parts they specialise in. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with enquiries over the phone, try role-playing with a friend or family member. This will help you sound confident and clear when speaking to potential customers.
✨Tip Number 3
Show off your IT skills! Brush up on your knowledge of Word, Outlook, and Excel. Being comfortable with these tools can set you apart from other candidates and make you a valuable asset in a busy sales office.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at this exciting opportunity.
We think you need these skills to ace Car Parts Sales Advisor — Green Parts & Customer Service
Some tips for your application 🫡
Show Your Passion for Cars:When you're writing your application, let us know about your love for vehicles! A general understanding of motor vehicles is key, so share any relevant experience or knowledge you have. It’ll help us see how you fit into our team.
Be Customer-Focused:We’re all about great customer service, so make sure to highlight your skills in this area. Talk about times you've gone above and beyond for customers, whether on the phone, via email, or through web chats. We want to see that you can connect with people!
Keep It Professional Yet Friendly:Your written application should reflect a confident and clear communication style. We appreciate a friendly tone, but remember to keep it professional. This will show us that you can handle enquiries in a busy sales environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ASM Auto Recycling Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of motor vehicles and recycled parts. Familiarise yourself with common queries that customers might have about green parts, as this will show your understanding and enthusiasm for the role.
✨Practice Your Communication Skills
Since you'll be dealing with customers over the phone and via email, practice speaking clearly and confidently. You could even role-play with a friend to get comfortable with handling different types of enquiries.
✨Show Your Team Spirit
Being a team player is crucial in a busy sales office. Think of examples from your past experiences where you worked well in a team or helped colleagues out. This will demonstrate your collaborative nature during the interview.
✨Get Tech-Savvy
Brush up on your IT skills, especially with Word, Outlook, and Excel. If you can, try to showcase any relevant experience you have with these tools during the interview, as it will highlight your readiness to hit the ground running.
