Hire Quotations Administrator in Oxford

A highly organised quotations administrator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.

The ideal quotations process admin will have the following experience, attributes and skills:

• Experience of sales quotations, process quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process experience
• Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment)
• Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player
• Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout order process
• A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday)
• Desirable - Hire industry experience or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk and plant can be trained)

Key responsibilities of this quotations admin include:

• Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications
• Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
• Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer
• Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations
• Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner

The purpose of this quotations process admin role is to deliver excellent customer service over the phone and email, deal with hire sales quotations, hire control and the sales order process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive admin professional with some experience of quotations, purchase orders, sales order process, sales within a busy multi team office or fast paced hire office. My client is happy to offer training for the right candidate to become a hire controller in their plant industry, but you must have good quotations, sales process or purchase order process experience.

A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients quotations admin criteria. Don’t miss out!