At a Glance
- Tasks: Deliver top-notch customer service and manage hire sales from start to finish.
- Company: Join a prestigious, award-winning company with a supportive culture.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Full training provided; great career growth opportunities await!
- Why this job: Be part of a dynamic team and make a real impact in the hire industry.
- Qualifications: Experience in sales quotations and excellent customer service skills required.
A highly organised Hire controller is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this hire controller role is to deliver excellent customer service over the phone and email, deal with hire sales quotations, hire control and the sales order process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive admin professional with some experience of quotations, purchase orders, sales order process, sales within a busy multi team office or fast paced hire office. My client is happy to offer training for the right candidate to become a hire controller in their plant industry, but you must have good quotations, sales process or purchase order process experience.
The ideal hire controller will have the following experience, attributes and skills:
- Experience of sales quotations, process quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process experience
- Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment)
- Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player
- Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout order process
- A full UK driving licence & based a commutable distance to Aylesbury region office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday) commutable from Oxford
- Desirable - Hire industry experience or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk and plant can be trained)
Key responsibilities of this hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner
A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don’t miss out!
Hire Controller in Oxford employer: ASL
Join a prestigious, award-winning company that values its employees and offers a competitive salary of £30k-£34k+, alongside generous benefits such as bonuses, private healthcare, and a contributory pension scheme. With a strong focus on employee growth and a supportive work culture, this role as a Hire Controller in Aylesbury provides an excellent opportunity for those looking to develop their skills in a dynamic and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Oxford
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience with sales quotations and customer service makes you the perfect fit for the hire controller role. Keep it concise and engaging to grab their attention.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Hire Controller in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with sales quotations and the hire process. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hire Controller role. Share specific examples of your customer service experience and how you’ve handled sales orders in the past.
Show Off Your Organisational Skills:Since this role requires excellent organisation, make sure to mention any tools or methods you use to stay organised. Whether it's managing multiple tasks or keeping track of orders, we want to know how you keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process easier for both of us!
How to prepare for a job interview at ASL
✨Know Your Stuff
Before the interview, make sure you understand the hire controller role inside out. Familiarise yourself with sales quotations, purchase orders, and the sales order process. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've handled customer inquiries or disputes in the past. Think about specific situations where you went above and beyond to meet customer expectations, as this will demonstrate your proactive attitude.
✨Be Organised and Detail-Oriented
As a hire controller, being organised is crucial. Bring a notepad to jot down important points during the interview and be ready to discuss how you manage multiple tasks in a busy environment. Highlight any tools or methods you use to stay organised and ensure accuracy in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the specifics of the hire controller role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
