At a Glance
- Tasks: Deliver top-notch customer service and manage hire sales from start to finish.
- Company: Join a prestigious, award-winning company recognised in the Sunday Times Fast Track 100.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and private healthcare.
- Other info: Full training provided for the right candidate; dynamic office environment awaits!
- Why this job: Be part of a stable company that values and rewards its employees.
- Qualifications: Experience in sales quotations and excellent customer service skills are essential.
A highly organised Hire controller is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees.
The purpose of this hire controller role is to deliver excellent customer service over the phone and email, deal with hire sales quotations, hire control and the sales order process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive admin professional with some experience of quotations, purchase orders, sales order process, sales within a busy multi team office or fast paced hire office. My client is happy to offer training for the right candidate to become a hire controller in their plant industry, but you must have good quotations, sales process or purchase order process experience.
The ideal hire controller will have the following experience, attributes and skills:
- Experience of sales quotations, process quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process experience
- Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment)
- Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player
- Excellent IT, communication, negotiation and interaction skills - ability to communicate well with all levels and provide excellent customer service to clients throughout order process
- A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday)
- Desirable - Hire industry experience or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk and plant can be trained)
Key responsibilities of this hire controller include:
- Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications
- Converting incoming Purchase Orders ensuring the equipment required is available, processing and sending the order confirmation to the customer
- Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer
- Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations
- Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner
A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don’t miss out!
Hire Controller in Aylesbury employer: ASL
Join a prestigious, award-winning company that values its employees and offers a competitive salary of £30k-£34k+, along with excellent benefits such as bonuses, generous holidays, and a contributory pension scheme. Our supportive work culture fosters professional growth, providing training opportunities for those eager to excel in the hire industry, all within a dynamic office environment in Aylesbury.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Aylesbury
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience with sales quotations and customer service makes you the perfect fit for the hire controller role. Keep it concise and engaging to grab their attention.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the hiring process and what they value in a hire controller. You never know who might give you a leg up!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hire Controller in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with sales quotations and the hire process. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hire Controller role. Share specific examples of your customer service experience and how you’ve handled sales orders in the past.
Show Off Your Organisational Skills:Since this role requires excellent organisation, make sure to mention any tools or methods you use to stay organised. Whether it's managing multiple tasks or keeping track of orders, we want to know how you keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ASL
✨Know Your Stuff
Make sure you brush up on your knowledge of sales quotations, purchase orders, and the hire process. Familiarise yourself with common terminology and practices in the plant industry. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation. This is key for a hire controller, so make it shine!
✨Be Organised and Detail-Oriented
Since this role requires a high level of organisation, demonstrate your ability to manage multiple tasks effectively. Bring along a planner or notes that outline how you prioritise tasks and ensure nothing slips through the cracks. It’ll show you’re ready for the fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in the hire process. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
