At a Glance
- Tasks: Handle calls and emails, coordinate repairs, and manage engineering schedules.
- Company: Join a growing company in the tenancy services sector.
- Benefits: Gain valuable experience in a busy and rewarding role.
- Other info: Own transport required due to rural office location.
- Why this job: Make a difference by helping tenants and ensuring smooth operations.
- Qualifications: Previous admin or customer service experience and strong communication skills.
ASL Technical is recruiting on behalf of a client within the tenancy services sector for an Office Administrator to join their busy Service Department. This varied role involves handling calls and emails from tenants, clients, suppliers, and engineers, coordinating repairs, raising works orders, and managing engineering schedules. The successful candidate will be organised, enthusiastic, and able to deal professionally with people from all backgrounds, including frustrated tenants requiring assistance.
Key Responsibilities:
- Answering telephone and email enquiries.
- Logging repair requests and raising works orders.
- Scheduling engineers and coordinating appointments.
- Providing updates on ongoing works.
- Maintaining accurate records and supporting daily office operations.
Requirements:
- Previous administration, customer service, or scheduling experience.
- Strong Microsoft Word, Excel, and Outlook skills.
- Excellent communication and organisational abilities.
- Calm and professional approach when handling challenging situations.
- Team player with a positive attitude and attention to detail.
- Own transport essential due to the office's rural location.
This is an excellent opportunity to join a growing company in a busy and rewarding role.
Administration Assistant - Building Services employer: ASL Technical Ltd
ASL Technical offers a dynamic and supportive work environment for the Administration Assistant role, where employees are valued for their contributions and encouraged to grow within the company. With a focus on teamwork and a commitment to professional development, staff enjoy a culture that prioritises collaboration and respect, all while working in a picturesque rural setting that enhances work-life balance. The company also provides opportunities for skill enhancement and career progression, making it an ideal place for those seeking meaningful and rewarding employment.
