At a Glance
- Tasks: Coordinate and manage contracts, ensuring smooth administration and communication across teams.
- Company: Join a growing organisation focused on innovation and employee development.
- Benefits: Enjoy competitive leave, health support, training opportunities, and social events.
- Other info: Flexible working hours with excellent career growth and wellbeing support.
- Why this job: Make an impact by optimising contracts and generating revenue in a dynamic environment.
- Qualifications: 1+ years in Contract or Sales Support; negotiation skills are a plus.
The predicted salary is between 27000 - 33000 £ per year.
Responsible for co-ordinating and administering all aspects contracts, contractual clauses and changes.
Handling the end-to-end process for set-up, general administration, renewals, terminations and communicating with relevant teams.
KEY RESPONSIBILITIES
Contracts & Invoicing
- Set up contracts in accordance with the Service Agreement.
- Handle contract renewals and ensure accurate tracking and reporting of upcoming renewals.
- Support additional revenue generation by enforcing service agreement terms, such as recovering costs for unused toner, excess toner usage, and excess coverage.
- Apply contractual changes, including placing accounts on Time & Materials (T&M), implementing minimum billing and delivery charges, updating systems, and communicating changes as needed.
- Work closely with the Contract Manager to generate revenue opportunities and review contract profitability, applying contractual terms where appropriate.
- Collaborate with other teams to maximise customer opportunities and retention
- Generate invoices for final readings at the end of contracts and process machine returns.
- Administer the closure of contracts on Vantage and ensure all necessary steps are completed.
- Perform general administrative tasks related to contract management.
Other Duties
- Manage administrative tasks across various systems and communication channels.
- Assist the Billing Department during high-demand periods and when cover is required.
- Perform ad hoc duties as required.
- KEY MEASUREMENTS
Contracts must be set up on the day of installation.
Queries should be resolved within 48 hours.
- SPECIAL REQUIREMENTS
- Minimum of 1 years’ experience working within a Contract or Sales Support role
- Negotiation skills would be an advantage.
- Knowledge of contractual terminology.
- IN RETURN WE OFFER
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
- Excellent training & development opportunities within a growing organisation.
- Partnership with charities that offer learning and development opportunities
- Life insurance.
- BUPA health assessment.
- Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
- Bereavement and probate service including counselling, funeral concierge support and will writing
- GP access 24/7, 365 days a year.
- Volunteering leave policy (2 days/15 hours per year).
- 10% Trade Point (B&Q) discount.
- Company social events.
- Free flu vaccines each winter.
- Free parking.
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
GROW PERSONALLY AND PROFESSIONALLY
Working for ASL means being part of creating products and services that help shape the future of many industries.
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Contract Management & Revenue Optimisation Specialist in Cambridge employer: ASL Systems Group
ASL is an exceptional employer that prioritises employee growth and wellbeing, offering excellent training and development opportunities within a supportive work culture. With a focus on work-life balance, employees enjoy generous annual leave, a company car, and comprehensive health support, all while contributing to meaningful projects that shape the future of various industries in the Nottingham area.
