At a Glance
- Tasks: Process sales orders and support the Sales team with administrative tasks.
- Company: Join ASL, a leading independent supplier of office services in the UK.
- Benefits: Enjoy competitive salary, annual leave, and excellent training opportunities.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values customer care and operational excellence.
- Qualifications: Strong administration skills with at least 2 years of experience required.
The predicted salary is between 25000 - 25000 € per year.
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 per year
Overview: ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focusing on Managed Print Services (MPS), Unified Communications and software/IT. ASL offers impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability. We are a company that looks to build every department on the principles of customer care.
Summary: The Sales Order Processor plays a key role in supporting the Sales Operations Manager and Sales Department by ensuring the smooth running of daily operations, primarily supporting an efficient order process maintaining CRM accuracy, and assisting with administrative and customer-related tasks.
Key Responsibilities:
- Process all sales orders, sales documentation, finance agreements and service agreements.
- Liaise with Sales to support the process and answer any queries they or their customer may have.
- Resolve any customer or agreement queries, in addition to providing sales and customer information.
- Maintain customer machine database, with accurate inputting of agreement and service details.
- Handle customer queries, either directly or by identifying and passing them on to the relevant business area within the Company.
- Resolve deal-related queries to ensure smooth order processing to maintain a healthy cash flow for the business.
- Assisting with the DocuSign of contracts on behalf of Sales.
- Supporting Sales with the completion of deals in a timely manner.
- Provide timely and accurate contract and deal information to Sales.
- Act as a point of contact between Sales and other departments for operational queries.
- Support of Sales Operations Manager with ad-hoc administrative duties.
- Be an all-round team member who will be willing to get involved in issues and areas outside of their specific job role as required.
- Provide ad hoc CRM Support.
Key Measurements:
- Deal packs sent to Salesperson within the agreed timeframe.
- Lease documents completed within set time constraints.
- Answer queries and correspondence within 24 hours.
Special Requirements:
- A strong administrator with at least 2 years’ experience.
- Knowledge of lease processes.
In Return We Offer:
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
- Excellent training.
Sales Order Processor employer: ASL Group
ASL (Automated Systems Group Limited) is an exceptional employer that prioritises employee development and a supportive work culture. With a focus on customer care, we offer comprehensive training and growth opportunities, alongside a competitive salary and generous annual leave that increases with service. Located in a dynamic environment, our team thrives on collaboration and innovation, making ASL a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in Managed Print Services and Unified Communications, so you can show how you fit into their vision.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Order Processor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Processor role. Highlight your administrative skills and any experience with CRM systems, as these are key for us. We want to see how your background aligns with what we do at ASL!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Relevant Experience:When filling out your application, make sure to showcase any relevant experience you have, especially in sales order processing or customer service. We’re looking for someone who can hit the ground running, so let us know what you've done before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ASL Group
✨Know Your Stuff
Make sure you understand the role of a Sales Order Processor inside out. Familiarise yourself with the key responsibilities listed in the job description, like processing sales orders and maintaining CRM accuracy. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, be ready to discuss your previous experience. Bring examples of how you've managed similar tasks, like handling customer queries or processing documentation. Highlight any specific tools or software you've used that relate to the job.
✨Be Customer-Focused
ASL values customer care, so be prepared to talk about how you've handled customer interactions in the past. Share stories that demonstrate your ability to resolve queries and provide excellent service. This will show that you align with the company's principles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
