At a Glance
- Tasks: Provide on-site technical support for print devices and ensure customer satisfaction.
- Company: Leading independent office services provider with a vibrant culture.
- Benefits: Competitive salary, company car, generous leave, and excellent training opportunities.
- Why this job: Join a growing company and make a difference in customer service.
- Qualifications: Strong networking skills and experience with Kyocera, Ricoh, or Canon devices.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading independent office services provider is seeking a Field Service Engineer to deliver on-site technical support for print devices. The role requires a proactive approach to repairing equipment and ensuring customer satisfaction.
Candidates should possess strong networking skills and fault-finding capabilities, ideally with experience in Kyocera, Ricoh, or Canon devices.
In return, the role offers a competitive salary, a company car, generous leave, and excellent training opportunities within a vibrant and growing company.
Field Service Engineer – Print & IT Solutions (Heathrow Area) in Reading employer: ASL Group
Contact Detail:
ASL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Print & IT Solutions (Heathrow Area) in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with print devices. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Show off your skills! If you’ve got experience with Kyocera, Ricoh, or Canon devices, make sure to highlight that in conversations. Bring it up during interviews or networking events to catch the right attention.
✨Tip Number 3
Be proactive! When you’re applying, don’t just sit back and wait. Follow up on your applications and express your enthusiasm for the role. A little persistence can go a long way in showing you’re serious about joining the team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Field Service Engineer – Print & IT Solutions (Heathrow Area) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with print devices, especially if you've worked with Kyocera, Ricoh, or Canon. We want to see how your skills match the role, so don’t be shy about showcasing your networking and fault-finding abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch technical support and how you can contribute to customer satisfaction. We love seeing enthusiasm and a proactive attitude!
Showcase Relevant Experience: When filling out your application, make sure to include any relevant experience in the field. Whether it's previous roles or specific projects, we want to know how you've tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our vibrant team at StudySmarter!
How to prepare for a job interview at ASL Group
✨Know Your Tech
Make sure you brush up on your knowledge of print devices, especially Kyocera, Ricoh, and Canon. Familiarise yourself with common issues and solutions, as well as the latest technologies in the field. This will show your potential employer that you're not just a candidate, but a knowledgeable expert ready to tackle their challenges.
✨Show Off Your Networking Skills
Since strong networking skills are crucial for this role, be prepared to discuss your experience with network configurations and troubleshooting. Bring examples of how you've successfully resolved connectivity issues in the past, as this will demonstrate your proactive approach to problem-solving.
✨Customer Satisfaction is Key
This role is all about ensuring customer satisfaction, so think of specific instances where you've gone above and beyond for a client. Be ready to share these stories during your interview, highlighting your commitment to service excellence and how it positively impacted the customer experience.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to training and development, as well as their expectations for the Field Service Engineer role. This shows that you're genuinely interested in growing with the company and are eager to contribute to its success.