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- Tasks: Provide on-site technical support and repair for office print devices.
- Company: Leading independent office services provider in the UK.
- Benefits: Company car, increasing annual leave, and comprehensive wellbeing support.
- Why this job: Join a dynamic team and enhance your technical skills while helping customers.
- Qualifications: Strong organisational and technical skills; experience with Kyocera, Ricoh, or Canon preferred.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading independent office services provider in the UK seeks a Field Service Engineer to deliver on-site technical support for print devices.
Responsibilities include:
- Repairing equipment
- Conducting preventative maintenance
- Ensuring high customer service standards
The ideal candidate has strong organizational, technical, and interpersonal skills, and experience with brands like Kyocera, Ricoh, and Canon.
In return, the company offers:
- A company car
- Annual leave increases
- Comprehensive wellbeing support
Field Service Engineer – Office Print & IT Solutions in Oxford employer: ASL Group
Contact Detail:
ASL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Office Print & IT Solutions in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with brands like Kyocera, Ricoh, and Canon. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past repairs or maintenance you've done, and don’t shy away from discussing how you’ve tackled tricky customer service situations.
✨Tip Number 3
Research the company! Before any interview, dive into what makes this independent office services provider tick. Knowing their values and recent projects can help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re keen on joining us and helps us keep track of your application better!
We think you need these skills to ace Field Service Engineer – Office Print & IT Solutions in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with print devices and brands like Kyocera, Ricoh, and Canon. We want to see how your skills match the role, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering top-notch customer service and how your organisational skills will help us maintain high standards in our field service.
Show Off Your Interpersonal Skills: As a Field Service Engineer, you'll be interacting with customers regularly. Make sure to mention any relevant experiences that demonstrate your ability to communicate effectively and build relationships. We love a friendly face!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at ASL Group
✨Know Your Tech
Brush up on your knowledge of print devices, especially brands like Kyocera, Ricoh, and Canon. Be ready to discuss your experience with these machines and any troubleshooting you've done in the past. This shows you’re not just familiar with the tech but can also handle it under pressure.
✨Showcase Your Customer Service Skills
Since this role involves high customer service standards, prepare examples of how you've successfully dealt with customers in previous roles. Think about times when you turned a negative situation into a positive one. This will highlight your interpersonal skills and commitment to customer satisfaction.
✨Demonstrate Organisational Skills
Field service engineers need to juggle multiple tasks. Share specific instances where you’ve managed your time effectively or organised your workload to meet deadlines. This could be through scheduling maintenance visits or prioritising urgent repairs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer service and their expectations for the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
