At a Glance
- Tasks: Process sales orders and support the Sales team with administrative tasks.
- Company: Join ASL, a leading independent supplier of office services in the UK.
- Benefits: Enjoy competitive salary, generous leave, health support, and training opportunities.
- Other info: Flexible working hours and a vibrant company culture await you!
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Strong administration skills with at least 2 years of experience required.
The predicted salary is between 25000 - 25000 € per year.
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 per year
Overview: ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focusing on Managed Print Services (MPS), Unified Communications and software/IT. ASL offers impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability. We are a company that looks to build every department on the principles of customer care.
Summary: The Sales Order Processor plays a key role in supporting the Sales Operations Manager and Sales Department by ensuring the smooth running of daily operations, primarily supporting an efficient order process maintaining CRM accuracy, and assisting with administrative and customer-related tasks.
Key Responsibilities:
- Process all sales orders, sales documentation, finance agreements and service agreements.
- Liaise with Sales to support the process and answer any queries they or their customer may have.
- Resolve any customer or agreement queries, in addition to providing sales and customer information.
- Maintain customer machine database, with accurate inputting of agreement and service details.
- Handle customer queries, either directly or by identifying and passing them on to the relevant business area within the Company.
- Resolve deal-related queries to ensure smooth order processing to maintain a healthy cash flow for the business.
- Assisting with the DocuSign of contracts on behalf of Sales.
- Supporting Sales with the completion of deals in a timely manner.
- Provide timely and accurate contract and deal information to Sales.
- Act as a point of contact between Sales and other departments for operational queries.
- Support of Sales Operations Manager with ad-hoc administrative duties.
- Be an all-round team member who will be willing to get involved in issues and areas outside of their specific job role as required.
- Provide ad hoc CRM Support.
Key Measurements:
- Deal packs sent to Salesperson within the agreed timeframe.
- Lease documents completed within set time constraints.
- Answer queries and correspondence within 24 hours.
Special Requirements:
- A strong administrator with at least 2 years’ experience.
- Knowledge of lease processes.
In Return We Offer:
- Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
- Excellent training & development opportunities within a growing organisation.
- Partnership with charities that offer learning and development opportunities.
- Life insurance.
- BUPA health assessment.
- Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
- Bereavement and probate service including counselling, funeral concierge support and will writing.
- GP access 24/7, 365 days a year.
- Volunteering leave policy (2 days/15 hours per year).
- 10% TradePoint (B&Q) discount.
- Company social events.
- Free flu vaccines each winter.
- Free parking.
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
Sales Order Processor in Ely employer: ASL Group
ASL (Automated Systems Group Limited) is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where teamwork and customer care are at the forefront. With competitive benefits such as generous annual leave, comprehensive health support, and opportunities for training and development, ASL fosters an environment where employees can thrive both personally and professionally. Located in a vibrant area, the company also encourages community engagement through volunteering initiatives and social events, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor in Ely
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at ASL. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ASL's services and think about how your skills as a Sales Order Processor can help them maintain their top-notch customer care.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've efficiently handled sales orders or resolved customer queries in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're genuinely interested in joining the ASL team.
We think you need these skills to ace Sales Order Processor in Ely
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Processor role. Highlight your administrative skills and any experience with CRM systems, as these are key for us. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Customer Care Skills:Since we value customer care highly, make sure to include examples of how you've provided excellent service in previous roles. This will show us that you understand the importance of supporting our customers effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at ASL Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Order Processor. Familiarise yourself with the key responsibilities listed in the job description, like processing sales orders and maintaining CRM accuracy. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Admin Skills
Since this role requires strong administrative skills, be prepared to discuss your previous experience in administration. Think of specific examples where you've successfully managed tasks, resolved queries, or maintained databases. Highlighting these experiences will demonstrate that you have what it takes to excel in this role.
✨Customer Care is Key
ASL values customer care, so be ready to talk about how you've handled customer queries in the past. Share stories that showcase your ability to resolve issues and provide excellent service. This will show that you align with the company's principles and are ready to contribute positively to their team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the tools they use for order processing, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
