Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer retention by managing contract renewals and optimising agreements.
- Company: Join ASL, a top independent supplier of office services in the UK.
- Benefits: Competitive salary, 25 days leave, health support, and training opportunities.
- Why this job: Make a real impact by building relationships and enhancing customer satisfaction.
- Qualifications: Sales or account management experience preferred; strong understanding of the print industry.
- Other info: Enjoy a supportive work environment with excellent career growth and social events.
The predicted salary is between 25000 - 28000 £ per year.
Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 - £28,000 depending on experience + commission & bonus scheme
Overview
ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability. We are a company that looks to build every department on the principles of customer care.
Summary
The Contract Sales Associate plays a key role in driving customer retention and profitability by identifying, managing, and optimising contract renewal and restructuring opportunities. This position bridges commercial strategy and operational execution, ensuring that all contracts are structured to support business objectives, deliver customer satisfaction, and maintain compliance with company standards. The role involves close collaboration with Sales, Service, and Operations teams to assess current agreements, identify renewal or restructuring needs, and negotiate terms that balance customer value with business performance goals.
Key Responsibilities
- Relationship Building: Builds strong, long-term relationships with clients by understanding their needs, providing responsive support, and ensuring a positive customer experience throughout the contract process. Works proactively to maintain trust, enhance client satisfaction, and position the company as a reliable partner for future business.
- Contract Renewal & Expansion: Proactively identify and manage renewal and expansion opportunities within existing customer accounts. Maintain an in-depth understanding of customer requirements, service-level agreements (SLAs), print volumes, and device performance to recommend optimal contract solutions and profitability.
- Contract Structuring & Negotiation: Develop pricing models and negotiate service contracts, rental agreements, and other commercial arrangements that align with customer needs while meeting company profitability targets and compliance standards.
- Cross-Functional Collaboration: Partner with Sales, Service, and Operations teams to ensure that all contract terms and structures are aligned with departmental goals and deliver seamless service outcomes.
- Performance Optimisation: Coordinate and manage service swaps, device replacements, or upgrades as required, ensuring minimal disruption to customer operations and alignment with agreed contractual terms.
- Transactional Sales: Input orders into the Company's system with 100% accuracy. Check product codes, quantities, and delivery details for a smooth machine build and installation. Communicate any special client requirements to relevant departments. Handle discrepancies or errors promptly.
Key Measurements
- Volume and value of contract renewals and extensions.
- Profitability of service contracts.
Special Requirements
- Strong understanding of the print industry, products, services, and market trends.
- Preferred experience in a sales, account management, or contract negotiation role.
In Return We Offer
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
- Excellent training & development opportunities within a growing organisation.
- Partnership with charities that offer learning and development opportunities.
- Life insurance.
- BUPA health assessment.
- Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
- Bereavement and probate service including counselling, funeral concierge support and will writing.
- GP access 24/7, 365 days a year.
- Volunteering leave policy (2 days/15 hours per year).
- 10% TradePoint (B&Q) discount.
- Company social events.
- Free flu vaccines each winter.
- Free parking.
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
Contract Sales Associate in Ely employer: ASL (Automated Systems Group Limited)
Contact Detail:
ASL (Automated Systems Group Limited) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Sales Associate in Ely
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the print industry, so you can speak confidently about how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Contract Sales Associate. Highlight your experience in sales and contract negotiation to show you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ASL.
We think you need these skills to ace Contract Sales Associate in Ely
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Sales Associate role. Highlight your experience in sales, account management, or contract negotiation, and don’t forget to showcase your understanding of the print industry!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for ASL. Mention specific examples of how you've built strong client relationships or successfully managed contract renewals in the past.
Showcase Your Skills: In your application, be sure to highlight key skills like negotiation, relationship building, and cross-functional collaboration. These are crucial for the role and will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASL (Automated Systems Group Limited)
✨Know Your Stuff
Make sure you have a solid understanding of the print industry and the services ASL offers. Brush up on Managed Print Services (MPS) and be ready to discuss how you can help clients optimise their contracts and improve productivity.
✨Showcase Your Relationship Skills
Since building strong client relationships is key, prepare examples from your past experiences where you've successfully managed client accounts or resolved issues. Highlight how you maintained trust and satisfaction throughout the process.
✨Be Ready to Negotiate
Expect questions about contract structuring and negotiation. Think of scenarios where you’ve had to negotiate terms that benefited both parties. This will show your ability to balance customer needs with business goals.
✨Collaborate Like a Pro
ASL values cross-functional collaboration, so be prepared to discuss how you've worked with different teams in the past. Share specific examples of how you coordinated efforts to achieve a common goal, ensuring seamless service outcomes.
