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For Companies At a Glance
- Tasks: Be the first point of contact, manage calls, and schedule appointments efficiently.
- Company: Join a supportive healthcare team focused on patient care.
- Benefits: Flexible part-time hours, competitive pay, and a friendly work environment.
- Why this job: Make a difference in patients' lives while developing valuable administrative skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Opportunity for growth and collaboration in a dynamic healthcare setting.
Job Summary
Are you an organised, empathetic, and efficient administrator looking to make a real difference in peoples lives? We’re seeking a Medical Administrator to join our friendly and professional team at Baldock Manor, a respected psychiatric hospital dedicated to providing outstanding mental health care.
About Us
Baldock Manor is a 40‑bed hospital in north Hertfordshire that provides specialist psychiatric services for adults. The hospital has two female PICU (Psychiatric Intensive Care) wards and two acute wards. Our PICU services provide care and support for women at crisis level with a severe mental disorder who require rapid assessment and stabilisation. Our acute wards care for older adults, usually 55 years or older, who need a short‑term hospital stay, where we can stabilise their mental health. The average stay in our acute wards is less than forty days.
Job Description
Main duties of the job: You will be central to the smooth running of daily operations, helping ensure our team delivers exceptional care in a safe, respectful and supportive environment.
Responsibilities
- First Point of Contact: Serve as the primary liaison for the clinician, managing and screening all incoming calls, scheduling appointments, and handling referrals to other healthcare providers with efficiency and discretion.
- Appointment Coordination: Arrange consultations, tests, scans and other appointments, ensuring effective calendar management to optimise the clinician’s productivity.
- Meeting Support: Accurately record and transcribe minutes during key meetings, such as HR investigations, clinical governance sessions and other high‑level discussions.
- Document Management: Prepare and transcribe a variety of documents, including medical reports, patient histories, summaries, manuscripts and correspondence from dictations and notes.
- Records System Management: Develop, maintain and streamline filing and retrieval systems for patient records, meeting notes and critical documentation to ensure rapid access and comprehensive historical records.
- Data Protection & Confidentiality: Uphold stringent confidentiality standards, safeguarding patient information and adhering to all relevant data protection protocols.
- Team Collaboration: Collaborate with other secretarial and administrative staff to ensure smooth communication across the team and provide coverage during absences as needed.
- Front Desk Support: Occasionally assist with front‑of‑house duties, delivering a warm, professional experience for patients and visitors.
Qualifications
Essential
- Educated to GCSE level or equivalent in English Language
Desirable
- Previous experience working in the Healthcare/social care sector is preferred but not essential.
Experience
Essential
- Proven experience in an administrative or office environment, preferably within healthcare or social care.
- Advanced IT skills, with strong proficiency in Microsoft Office and experience managing databases.
- Ability to work independently while contributing effectively to a collaborative team environment.
- Demonstrated resilience under pressure, with the ability to adapt quickly to changing priorities.
- Proficient touch and audio typing skills with excellent accuracy.
- Proven experience in minute‑taking with attention to detail.
- Outstanding verbal and written communication skills.
- Exceptional organisational, interpersonal and time‑management skills.
Desirable
- Experience within a psychiatric hospital.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Nouvita Limited
Address: Baldock Manor, 4 London Road, Baldock, Hertfordshire, SG7 6ND
Website: https://nouvita.co.uk/
Job Details
Pay scheme: Up to £25,000 (pro rata)
Contract: Permanent
Working pattern: Part‑time
Reference number: L0012‑25‑0025
Job location: Baldock Manor, 4 London Road, Baldock, Hertfordshire, SG7 6ND
Date posted: 06 November 2025
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Medical Administrator - Part Time employer: AskSya Automotive
Contact Detail:
AskSya Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator - Part Time
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare sector, especially those who work as medical administrators. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Practice your interview skills! We all know interviews can be nerve-wracking, so grab a mate and do some mock interviews. Focus on how you’d handle key responsibilities like appointment coordination and document management.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, highlight your ability to manage calendars and streamline filing systems. Use examples from your past experiences to back it up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Medical Administrator - Part Time
Some tips for your application 🫡
Show Us Your Communication Skills: As a Medical Administrator, you'll be the first point of contact for patients and clinicians. Make sure your written application reflects your ability to communicate clearly and professionally. Use concise language and avoid jargon to keep it straightforward.
Highlight Your Organisational Skills: We need someone who can juggle multiple tasks like appointment coordination and document management. In your application, share examples of how you've successfully managed schedules or organised documents in previous roles. This will show us you're up for the challenge!
Emphasise Confidentiality: Data protection is key in this role. Make sure to mention any experience you have with handling sensitive information and adhering to confidentiality standards. This will reassure us that you understand the importance of safeguarding patient data.
Tailor Your Application: Take a moment to customise your application for this specific role. Refer to the job description and align your skills and experiences with the responsibilities listed. This shows us that you’re genuinely interested and have put thought into your application. Don't forget to apply through our website!
How to prepare for a job interview at AskSya Automotive
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Administrator. Familiarise yourself with appointment coordination, document management, and data protection protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As the first point of contact, your communication skills are crucial. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to simulate the interview environment, focusing on how you would handle calls and patient interactions.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated appointments or managed records. This will demonstrate your capability to optimise the clinician's productivity, which is key for this role.
✨Emphasise Team Collaboration
Since collaboration is essential in this position, be ready to discuss how you've worked effectively within a team before. Share specific instances where you supported colleagues or contributed to a positive work environment, as this will show that you can fit into their team seamlessly.
