At a Glance
- Tasks: Chase outstanding payments and keep cases moving until resolved.
- Company: Join a dedicated team at AskRose, a HMRC-registered tax agent.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Be part of a passionate team making an impact in the community.
- Why this job: Make a real difference by helping pensioners receive their rightful payments.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 € per year.
AskRose is a HMRC-registered tax agent which works tirelessly to help the UK State Pensioners check if they could potentially be due an increase to their State Pension payments after years of underpayments due to missing information on their National Insurance records and HRP credits. As we continue to support those affected, we’re also looking to expand our own team to meet this incredible demand for help and guidance.
As part of the Credit Control team, your job will focus on converting won claims into collected cash, keeping every case moving until it’s either paid, disputed or escalated.
Key Responsibilities:- Call government departments to chase the status of outstanding payments to our customers.
- Track expected payments and follow up as necessary.
Payments Collection Officer in Manchester employer: AskRose Ltd
At AskRose, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and dedication. Located in Altrincham, Manchester, we provide our employees with ample growth opportunities within the expanding field of tax assistance, alongside competitive benefits that enhance work-life balance. Join us to make a meaningful impact while developing your career in a rewarding environment focused on helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Collection Officer in Manchester
✨Tip Number 1
Get to know the company inside out! Research AskRose and understand their mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! As a Payments Collection Officer, you'll be making calls to government departments. Role-play with a friend or use our resources to get comfortable with the kind of conversations you'll be having.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the AskRose team and ready to dive into the role.
We think you need these skills to ace Payments Collection Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payments Collection Officer role. Highlight any relevant experience in credit control or customer service, and don’t forget to mention your skills in tracking payments and managing cases.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping UK State Pensioners and how your background makes you a perfect fit for our team at AskRose.
Showcase Your Communication Skills:As a Payments Collection Officer, communication is key. In your application, give examples of how you've effectively communicated with clients or government departments in the past. This will show us you can handle the role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AskRose Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Payments Collection Officer. Familiarise yourself with the processes involved in credit control and how to effectively communicate with government departments. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be calling government departments, it's crucial to demonstrate your communication skills during the interview. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully resolved disputes or chased payments in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to payment collections. Think about how you would handle a situation where a payment is disputed or delayed. Prepare some structured responses that highlight your problem-solving abilities and your approach to keeping cases moving.
✨Express Your Passion for Helping Others
AskRose is all about supporting State Pensioners, so it’s important to convey your passion for helping others during the interview. Share any relevant experiences where you've made a positive impact on someone's financial situation, as this will resonate well with the company's mission.
