ASK4 seeks a First Line Support Engineer to join our Sheffield team. You’ll be the first contact for customers across student, residential and business product lines, diagnosing and resolving issues, managing calls, chat and SMS, and escalating where needed.
You’ll work a shift-based schedule (08:00–22:00 Mon–Fri; 08:00–20:00 weekends) in the city centre office, contributing to SLA compliance, account support and a safe working environment.
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Frontline Tech Support Engineer — Multilingual Connectivity in Sheffield employer: ASK4
ASK4 is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those looking to make a significant impact in the tech industry. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to lead critical projects in a dynamic environment. Located in a vibrant area, ASK4 offers unique advantages such as flexible working arrangements and a supportive team atmosphere, making it an ideal place for talented individuals to thrive.
