At a Glance
- Tasks: Keep projects organised and on track while liaising with clients in French.
- Company: Join ASK4, a dynamic company delivering reliable connectivity across Europe.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Other info: Inclusive workplace that values diversity and offers career growth opportunities.
- Why this job: Make a real impact by ensuring smooth project delivery for our French-speaking clients.
- Qualifications: Fluent in French and English, with strong organisational skills and customer experience.
The predicted salary is between 32400 - 39600 £ per year.
Do you speak fluent French and enjoy keeping projects organised and on track? We are looking for a French speaking Project Support colleague to join our team in Sheffield. You will play a central part in making sure our project delivery runs smoothly and on time. You will report to the Client Project Director and work alongside Client Project Managers. Your work will help ASK4 deliver reliable connectivity to clients across Europe, including our French-speaking clients. We offer hybrid working, so you will split your time between our Sheffield city centre office and home.
What you will do:
- Maintain project documentation, including plans, action logs and risk registers
- Schedule project meetings, take minutes and share them with the team
- Track tasks and follow up with stakeholders so work stays on schedule
- Prepare client-facing documents, including meeting packs and status updates
- Keep project dashboards, schedules and trackers up to date, and produce regular status reports
- Coordinate engineer schedules and equipment dispatch
- Liaise with French-speaking clients to confirm access arrangements and engineer visit times
- Act as a second point of contact for internal and external stakeholders, and give French language support where needed
What we are looking for:
- Essential:
- Fluent French, spoken and written, with the ability to communicate professionally with clients
- Clear written and spoken English
- Experience working with customers or stakeholders
- Experience keeping accurate, well-organised records
- Comfortable using Microsoft Office or similar tools for documents and reports
- Good at organising meetings and working with people at all levels, and able to flag risks and delays early
- Desirable:
- Experience in project support or coordination
- Background in hospitality or another service-led environment
- Experience in an IT or internet services environment
- Familiarity with MS Project or similar software
- Additional European languages
Our commitment to inclusion: At ASK4, we're committed to building a team that reflects the diversity of the people we serve. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments at any stage of the process.
Project Support Specialist employer: Ask4.com
ASK4 is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in technology transformation. With a focus on employee growth and development, we offer unique opportunities to lead high-stakes projects while enjoying the benefits of a supportive environment in a vibrant location. Join us to be part of a forward-thinking team that values innovation and excellence.
