Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead day-to-day hire operations and ensure top-notch customer service.
- Company: UK's leading pump solutions business with a focus on teamwork.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Why this job: Be at the heart of operations and make a real impact in a dynamic environment.
- Qualifications: Management experience in a hire desk or similar role is essential.
- Other info: Join a high-performing team and thrive in a fast-paced setting.
The predicted salary is between 40000 - 46000 £ per year.
We are working with the UK’s leading pump solutions business seeking an experienced Hire Manager to take ownership of day‑to‑day hire operations within a busy branch environment in Wishaw. This role is central to the smooth running of the branch, coordinating equipment movements, managing hire requests, maintaining accurate records, and ensuring customers receive a first‑class service every time. It suits a confident Hire Manager who thrives in a fast‑paced environment and can balance logistics, commercial decisions and customer engagement with ease.
Key Duties and Responsibilities
- Oversee logistics and transport scheduling, ensuring deliveries meet customer requirements and equipment is collected within agreed timeframes.
- Maintain accurate contract documentation and system records, replacing in‑lieu contracts immediately.
- Review all re‑hires and identify opportunities to replace equipment, liaising with the Branch Manager and Central Workshop.
- Lead the Hire Team in completing day books and transport books, ensuring all follow‑ups are actioned.
- Negotiate hire rates within company pricing structures and discount policies.
- Maintain accurate stock information so the branch can meet all hire demands.
- Work closely with operational teams across the area to coordinate resources and avoid duplication.
- Raise correct charges for damages and losses, liaising with customers and ensuring documentation is completed for finance.
- Pass all sales leads to the Sales Team and complete outbound calls to dormant accounts.
- Provide consistently positive customer service, building strong relationships and gathering feedback.
- Contribute ideas for business development and support branch and area profitability reviews.
- Ensure all SHEQ procedures are followed and accurate monthly asset checks are completed.
Skills and Experience Required
- Background in a management or supervisory role, within a hire desk or a similar environment.
- Demonstrable experience managing a busy hire desk with high volumes and tight deadlines.
- Experience within logistics, construction or water utilities is beneficial.
- Confident user of hire systems and software packages, with strong MS Office skills.
- Self‑motivated with the ability to work independently and manage shifting priorities.
- Strong organisational ability, able to respond quickly to changing hire needs.
- Excellent communication and customer handling skills, remaining calm under pressure.
- Strong negotiation and influencing ability with confidence to upsell or advise customers.
- Understanding of pump products and hire solutions is advantageous.
Summary
Position: Hire Manager
Location: Wishaw
Duration: Permanent
Salary: £40,000 to £46,000 including bonus and benefits
Start: Notice dependent
This is an excellent opportunity for a driven Hire Manager to take the lead within a high performing branch and play a key role in operational delivery and customer satisfaction. Apply now or contact the Kiota team for more details.
Hire Manager in Wishaw employer: Ask John and Dave Show
Contact Detail:
Ask John and Dave Show Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Manager in Wishaw
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Hire Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! As a Hire Manager, you’ll need to negotiate hire rates and manage customer expectations. Role-play scenarios with a friend or mentor to build your confidence before those crucial conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire Manager in Wishaw
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in a hire desk or similar environment, and don’t forget to showcase your strong organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Manager role. Mention specific examples of how you've successfully managed logistics and customer relationships in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use a friendly tone, and don’t hesitate to express your enthusiasm for the position and the company!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and you’ll find all the details you need to submit your application smoothly!
How to prepare for a job interview at Ask John and Dave Show
✨Know Your Stuff
Make sure you brush up on your knowledge of pump products and hire solutions. Being able to discuss specific equipment and logistics will show that you're not just familiar with the role, but that you’re genuinely interested in the industry.
✨Showcase Your Leadership Skills
As a Hire Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and ensure smooth operations.
✨Demonstrate Customer Focus
This role is all about providing first-class service. Be ready to share instances where you've gone above and beyond for customers. Discuss how you handle feedback and resolve issues, as this will show your commitment to customer satisfaction.
✨Prepare for Negotiation Scenarios
Since negotiating hire rates is part of the job, think of examples where you've successfully negotiated terms or prices in previous roles. This will help you demonstrate your confidence and influencing skills during the interview.
