At a Glance
- Tasks: Lead a vibrant team, ensuring excellent service and a welcoming atmosphere.
- Company: ASK Italian celebrates diversity and passion for food in a supportive environment.
- Benefits: Enjoy 50% off meals, free shifts meals, paid holidays, and career development.
- Other info: 1 paid volunteering day per year to support your local community.
- Why this job: Join a spirited team that values inclusivity and personal growth while making a difference.
- Qualifications: Passion for food, leadership skills, and a commitment to high standards required.
Role: Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader
Pay: Up to £14.40 per hour, after successful training, including benefits.
Hourly Rate Breakdown
Starting at up to £12.71 per hour, plus £1.50 per hour tronc average.
At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We're a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person''s unique background and experience to create our incredible ASK Italian teams!
We live and breathe the ASK Factor and use its core values to guide everything we do:
- Heartfelt: We love what we do and believe in what we say.
- Respectful: We care about how we make people feel and our impact on the world around us.
- Generous: We''ll go that extra mile to make a difference.
- Spirited: We''re determined, always moving forward to be the best we can be.
As a Restaurant Supervisor at ASK Italian, you''ll receive:
- Comprehensive Training: Starting as a team member you''ll receive full training and career development opportunities available through our award-winning Journey programme.
- Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
- Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
- Inclusive Dress Code Policy: Part dress code provided, including shoes.
- Paid Holidays: 28 days paid holiday, pro-rata.
- Pension Contributions
- Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
- Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
- Early wage access through Stream
- Well-being and GP support for you and your family
- Discounts on lifestyle brands, including gyms, cinemas, and travel
- Community Volunteering: 1 paid day per year to volunteer in your local food bank.
- A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.
What We Ask of You: As an ASK Restaurant Supervisor, we value:
- Passion: A love for people, diverse cultures, food, and all things Italian.
- Hospitality: A welcoming attitude, making every customer feel at home.
- Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.
- Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.
Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you''re ready to thrive in a dynamic and supportive workplace, we''d love to welcome you aboard!
Restaurant Supervisor employer: ASK Italian
ASK Italian is an excellent employer that values its team members by offering comprehensive benefits, including meals during shifts and extensive training opportunities. With a welcoming and diverse work environment in Gateshead, employees are encouraged to grow their skills while contributing to memorable dining experiences. Join a passionate team dedicated to exceptional service and enjoy a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with ASK Italian's core values: heartfelt, respectful, generous, and spirited. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for their team.
✨Tip Number 2
Highlight your experience in team leadership and customer service. Prepare specific examples of how you've successfully led a team or improved customer satisfaction in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Show your passion for Italian cuisine and diverse cultures. Engage in conversations about food trends or share your favourite Italian dishes to connect with the interviewers on a personal level, making you memorable.
✨Tip Number 4
Research ASK Italian's community initiatives, like their volunteering programme. Be prepared to discuss how you can contribute to these efforts, showcasing your commitment to making a positive impact beyond just the restaurant.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Company Culture:Familiarise yourself with ASK Italian's core values: Heartfelt, Respectful, Generous, and Spirited. Reflect these values in your application to show that you align with their philosophy.
Tailor Your CV:Highlight relevant experience in team leadership and customer service. Use specific examples that demonstrate your passion for food and diverse cultures, as well as your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your personal values align with ASK Italian's mission and how you can contribute to their welcoming team environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASK Italian
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for Italian cuisine and the restaurant industry. Share personal experiences that highlight your love for food and how it connects with your desire to provide excellent service.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved service standards, showcasing your ability to thrive in a fast-paced environment.
✨Emphasise Inclusivity and Respect
Since ASK Italian values diversity and inclusivity, be ready to discuss how you foster a welcoming atmosphere for both customers and staff. Share instances where you've embraced different cultures or backgrounds in your work.
✨Prepare Questions About the Company Culture
Research ASK Italian's core values and be prepared to ask insightful questions about their community initiatives and employee support programmes. This shows your genuine interest in their philosophy and commitment to creating a positive workplace.
