Restaurant Supervisor

Restaurant Supervisor

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring excellent service and food quality in a fast-paced restaurant.
  • Company: ASK Italian is a vibrant restaurant chain that values diversity and exceptional service.
  • Benefits: Enjoy 50% off meals, free shifts meals, paid holidays, and career development opportunities.
  • Why this job: Join a passionate team that celebrates inclusivity and offers a supportive work environment.
  • Qualifications: A love for people, food, and leadership skills in a bustling setting are essential.
  • Other info: Experience community volunteering with one paid day off to support local food banks.

Role

Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader

Pay

Up to £13.90 per hour, after successful training, including benefits.

Hourly Rate Breakdown

Starting at up to £12.21 per hour, plus £1.50 per hour tronc average.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We’re a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person\’s unique background and experience to create our incredible ASK Italian teams!

ASK Factor and Core Values

  • Heartfelt: We love what we do and believe in what we say.
  • Respectful: We care about how we make people feel and our impact on the world around us.
  • Generous: We’ll go that extra mile to make a difference.
  • Spirited: We’re determined, always moving forward to be the best we can be.

Benefits

  • Comprehensive Training: Full training and career development opportunities available through our award‑winning Journey programme.
  • Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
  • Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
  • Inclusive Dress Code Policy: Part dress code provided, including shoes.
  • Paid Holidays: 28 days paid holiday, pro‑ratio.
  • Pension Contributions
  • Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
  • Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
    • Early wage access through Stream
    • Well‑being and GP support for you and your family
    • Discounts on lifestyle brands, including gyms, cinemas, and travel
  • Community Volunteering: 1 paid day per year to volunteer in your local food bank.
  • A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What We Ask of You

  • Passion: A love for people, diverse cultures, food, and all things Italian.
  • Hospitality: A welcoming attitude, making every customer feel at home.
  • Teamwork: The ability to lead a team and work well in a fast‑paced environment, with attention to detail and a commitment to excellent service and standards.
  • Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us

At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you’re ready to thrive in a dynamic and supportive workplace, we’d love to welcome you aboard!

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Restaurant Supervisor employer: ASK Italian

At ASK Italian, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With comprehensive training through our award-winning Journey programme, generous discounts, and a commitment to employee well-being, we ensure that our Restaurant Supervisors thrive in their roles while enjoying a supportive environment. Join us in delivering heartfelt service and delicious food, all while making a positive impact in your community.
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Contact Detail:

ASK Italian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Supervisor

✨Tip Number 1

Familiarise yourself with ASK Italian's core values: heartfelt, respectful, generous, and spirited. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great fit for their team.

✨Tip Number 2

Highlight your experience in team leadership and customer service during conversations. Share specific examples of how you've successfully managed a team or resolved customer issues, as this will resonate well with the role of a Restaurant Supervisor.

✨Tip Number 3

Engage with current employees on platforms like LinkedIn or social media. Ask them about their experiences at ASK Italian and what they value most about working there. This insider knowledge can help you tailor your approach and show genuine interest.

✨Tip Number 4

Prepare to discuss your passion for Italian cuisine and diverse cultures. Being able to articulate why you love food and how it connects people will set you apart, especially in a restaurant environment that values these aspects.

We think you need these skills to ace Restaurant Supervisor

Team Leadership
Customer Service Skills
Attention to Detail
Passion for Food and Italian Cuisine
Ability to Work in a Fast-Paced Environment
Empathy and Respect
Collaboration Skills
Commitment to High Standards
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Restaurant Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Your Passion: In your cover letter, express your passion for food, diverse cultures, and customer service. Mention specific experiences that demonstrate your enthusiasm for the restaurant industry and working with people.

Highlight Leadership Skills: Emphasise your team leadership skills in your CV. Provide examples of how you've successfully led a team in a fast-paced environment, focusing on your ability to maintain high standards and foster collaboration.

Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for a supervisory role.

How to prepare for a job interview at ASK Italian

✨Show Your Passion for Food and People

Make sure to express your enthusiasm for Italian cuisine and your love for working with people. Share any relevant experiences that highlight your passion, as this aligns perfectly with ASK Italian's core values.

✨Demonstrate Team Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating others and maintaining high standards, as this is crucial for a Restaurant Supervisor role.

✨Emphasise Inclusivity and Collaboration

ASK Italian values diversity and teamwork, so be ready to discuss how you foster an inclusive environment. Share instances where you've collaborated effectively with colleagues from different backgrounds.

✨Prepare for Fast-Paced Scenarios

Since the restaurant environment can be hectic, think of examples where you've thrived under pressure. Highlight your attention to detail and commitment to delivering exceptional service, even during busy times.

Restaurant Supervisor
ASK Italian
Location: Cardiff
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