At a Glance
- Tasks: Lead a vibrant team, ensuring excellent service and high standards in a fast-paced restaurant.
- Company: Join ASK Italian, a diverse and inclusive restaurant group passionate about food and hospitality.
- Benefits: Enjoy 50% off meals, free shifts meals, paid holidays, and comprehensive training opportunities.
- Why this job: Be part of a supportive team that values diversity and creates memorable experiences for customers.
- Qualifications: No specific qualifications required; just bring your passion for people and teamwork!
- Other info: Enjoy a welcoming environment with opportunities for career development and community volunteering.
Role
Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader
Pay
Up to £13.90 per hour, after successful training, including benefits.
Hourly Rate Breakdown
Starting at up to £12.21 per hour, plus £1.50 per hour tronc average.
At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We’re a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person\’s unique background and experience to create our incredible ASK Italian teams!
ASK Factor and Core Values
- Heartfelt: We love what we do and believe in what we say.
- Respectful: We care about how we make people feel and our impact on the world around us.
- Generous: We’ll go that extra mile to make a difference.
- Spirited: We’re determined, always moving forward to be the best we can be.
Benefits
- Comprehensive Training: Full training and career development opportunities available through our award‑winning Journey programme.
- Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
- Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
- Inclusive Dress Code Policy: Part dress code provided, including shoes.
- Paid Holidays: 28 days paid holiday, pro‑ratio.
- Pension Contributions
- Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
- Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
- Early wage access through Stream
- Well‑being and GP support for you and your family
- Discounts on lifestyle brands, including gyms, cinemas, and travel
- Community Volunteering: 1 paid day per year to volunteer in your local food bank.
- A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.
What We Ask of You
- Passion: A love for people, diverse cultures, food, and all things Italian.
- Hospitality: A welcoming attitude, making every customer feel at home.
- Teamwork: The ability to lead a team and work well in a fast‑paced environment, with attention to detail and a commitment to excellent service and standards.
- Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.
Join Us
At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you’re ready to thrive in a dynamic and supportive workplace, we’d love to welcome you aboard!
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Restaurant Supervisor employer: ASK Italian
Contact Detail:
ASK Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the ASK Factor and its core values. Understanding their philosophy will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your passion for hospitality and teamwork in your conversations. Share specific examples from your past experiences where you successfully led a team or created a welcoming environment for customers.
✨Tip Number 3
Research the restaurant's menu and culture. Being knowledgeable about their offerings and expressing genuine enthusiasm for Italian cuisine can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the ASK Factor: Familiarise yourself with the ASK Factor philosophy. Highlight your passion for food, hospitality, and teamwork in your application to show that you align with their values.
Tailor Your CV: Make sure your CV reflects relevant experience in the restaurant industry. Emphasise any supervisory roles or customer service experience, and include specific examples of how you've led a team or improved service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at ASK Italian and how your background and skills make you a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at ASK Italian
✨Show Your Passion for Hospitality
Make sure to express your love for food, diverse cultures, and excellent service during the interview. Share personal experiences that highlight your passion for hospitality and how it aligns with ASK Italian's values.
✨Demonstrate Team Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss your approach to teamwork and how you ensure high standards of service while fostering a collaborative atmosphere.
✨Emphasise Empathy and Respect
During the interview, highlight your ability to work collaboratively with others and show empathy towards both customers and team members. This will resonate well with ASK Italian's commitment to respect and inclusivity.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you've had to resolve conflicts or challenges in a restaurant setting. Be prepared to discuss how you handled these situations while maintaining a positive environment for both staff and customers.