Restaurant Supervisor

Restaurant Supervisor

Shrewsbury Full-Time No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring excellent service and memorable dining experiences.
  • Company: ASK Italian is a diverse restaurant group passionate about food and exceptional service.
  • Benefits: Enjoy 50% off meals, free on-shift meals, paid holidays, and wellness support.
  • Why this job: Join a supportive team that values inclusivity and offers career development opportunities.
  • Qualifications: Passion for hospitality, teamwork skills, and a commitment to high standards required.
  • Other info: Flexible part-time role with comprehensive training and community volunteering opportunities.

Role

Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader

Pay

Up to £13.90 per hour, after successful training, including benefits.

Hourly Rate Breakdown

Starting at up to £12.21 per hour, plus £1.50 per hour tronc average.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We’re a diverse group of individuals, brought together by our shared passion for delivering excellent food and service. We support everyone in their own journey, and value each person\’s unique background and experience to create our incredible ASK Italian teams!

ASK Factor and Core Values

  • Heartfelt: We love what we do and believe in what we say.
  • Respectful: We care about how we make people feel and our impact on the world around us.
  • Generous: We’ll go that extra mile to make a difference.
  • Spirited: We’re determined, always moving forward to be the best we can be.

Benefits

  • Comprehensive Training: Full training and career development opportunities available through our award‑winning Journey programme.
  • Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
  • Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
  • Inclusive Dress Code Policy: Part dress code provided, including shoes.
  • Paid Holidays: 28 days paid holiday, pro‑ratio.
  • Pension Contributions
  • Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
  • Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
    • Early wage access through Stream
    • Well‑being and GP support for you and your family
    • Discounts on lifestyle brands, including gyms, cinemas, and travel
  • Community Volunteering: 1 paid day per year to volunteer in your local food bank.
  • A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.

What We Ask of You

  • Passion: A love for people, diverse cultures, food, and all things Italian.
  • Hospitality: A welcoming attitude, making every customer feel at home.
  • Teamwork: The ability to lead a team and work well in a fast‑paced environment, with attention to detail and a commitment to excellent service and standards.
  • Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

Join Us

At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you’re ready to thrive in a dynamic and supportive workplace, we’d love to welcome you aboard!

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Restaurant Supervisor employer: ASK Italian

At ASK Italian, we pride ourselves on being an exceptional employer that values the heart of our restaurants—our people. With a strong focus on inclusivity and personal growth, we offer comprehensive training through our award-winning Journey programme, generous discounts, and a welcoming team environment where collaboration thrives. Join us in a vibrant workplace that not only celebrates diversity but also provides meaningful opportunities for career advancement and community engagement.
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Contact Detail:

ASK Italian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Supervisor

✨Tip Number 1

Familiarise yourself with the ASK Factor philosophy. Understanding their core values of being heartfelt, respectful, generous, and spirited will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your passion for Italian cuisine and hospitality. Engage in conversations about your favourite dishes or experiences in Italian restaurants to demonstrate your enthusiasm for the role.

✨Tip Number 3

Prepare examples of your teamwork and leadership skills. Think of specific situations where you successfully led a team or resolved conflicts, as these are key qualities they are looking for in a Restaurant Supervisor.

✨Tip Number 4

Network with current or former employees of ASK Italian if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge during the application process.

We think you need these skills to ace Restaurant Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Hospitality Knowledge
Conflict Resolution
Adaptability
Multitasking Abilities
Empathy and Respect
Passion for Food and Culture
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant Supervisor at ASK Italian. Familiarise yourself with their core values and how they align with your own experiences and skills.

Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and team leadership. Emphasise any previous roles where you demonstrated passion for food and customer service, as well as your ability to work in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Use specific examples from your past experiences that showcase your teamwork, hospitality skills, and commitment to high standards.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ASK Italian

✨Show Your Passion for Hospitality

Make sure to express your love for food, diverse cultures, and the Italian dining experience. Share personal stories that highlight your passion for hospitality and how it drives you to create memorable experiences for customers.

✨Demonstrate Team Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss your approach to teamwork, collaboration, and how you motivate others to maintain high standards of service.

✨Emphasise Your Commitment to Inclusivity

Since ASK Italian values diversity and inclusivity, be ready to discuss how you foster an inclusive environment. Share experiences where you've worked with diverse teams or contributed to creating a welcoming atmosphere for all guests.

✨Align with the ASK Factor Values

Familiarise yourself with the core values of ASK Italian: Heartfelt, Respectful, Generous, and Spirited. During the interview, relate your own values and experiences to these principles, showing how you embody them in your work.

Restaurant Supervisor
ASK Italian
Location: Shrewsbury

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