Restaurant Supervisor

Restaurant Supervisor

Wetherby Full-Time No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, ensuring excellent service and memorable dining experiences.
  • Company: ASK Italian is a diverse restaurant group passionate about food and exceptional service.
  • Benefits: Enjoy 50% off meals, free on-shift meals, paid holidays, and wellness support.
  • Why this job: Join a supportive team that values inclusivity and offers career development opportunities.
  • Qualifications: Passion for hospitality, teamwork skills, and a commitment to high standards required.
  • Other info: Embrace diversity and make a difference in your community with paid volunteering days.

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Role: Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader

Pay: Up to £13.90 per hour, after successful training, including benefits.

Hourly Rate Breakdown

Starting at up to £12.21 per hour, plus £1.50 per hour tronc average.

At ASK Italian, our people are the heart of our restaurants. ASK Factor is our philosophy, who we are, and showcases our inclusive and full-hearted personality. We\’re a diverse group of individuals, brought together by our shared passion for delivering excellent food and service.

We support everyone in their own journey, and value each person\’s unique background and experience to create our incredible ASK Italian teams!

We live and breathe the ASK Factor and use its core values to guide everything we do:

  • Heartfelt: We love what we do and believe in what we say.
  • Respectful: We care about how we make people feel and our impact on the world around us.
  • Generous: We\’ll go that extra mile to make a difference.
  • Spirited: We\’re determined, always moving forward to be the best we can be.

As a Restaurant Supervisor at ASK Italian, you\’ll receive:

  • Comprehensive Training: Full training and career development opportunities available through our award-winning Journey programme.
  • Generous Discounts: 50% off at ASK Italian and Zizzi restaurants, including drinks.
  • Free Meals: Enjoy complimentary meals on shift, with access to a discounted menu.
  • Inclusive Dress Code Policy: Part dress code provided, including shoes.
  • Paid Holidays: 28 days paid holiday, pro-rata.
  • Pension Contributions
  • Christmas Day Off: Our restaurants are closed, giving you the freedom to celebrate as you choose.
  • Employee Hub: Access to our online platform where you can manage your schedule, request holidays, and access various benefits, including:
  • Early wage access through Wagestream
  • Well-being and GP support for you and your family
  • Discounts on lifestyle brands, including gyms, cinemas, and travel
  • Community Volunteering: 1 paid day per year to volunteer in your local food bank.
  • A Welcoming Team Environment: Be part of a team that values collaboration, inclusivity, and mutual respect. Create memorable experiences and make friends for life.
  • What We Ask of You: As an ASK Restaurant Supervisor, we value:

    • Passion: A love for people, diverse cultures, food, and all things Italian.
    • Hospitality: A welcoming attitude, making every customer feel at home.
    • Teamwork: The ability to lead a team and work well in a fast-paced environment, with attention to detail and a commitment to excellent service and standards.
    • Behaviour: To work collaboratively with the Management and restaurant team, with a passion for delivering consistently high standards across all areas of the restaurant, demonstrating empathy, respect, and a dedication to delivering exceptional food and service to all customers.

    Join Us: At ASK Italian, we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you\’re ready to thrive in a dynamic and supportive workplace, we\’d love to welcome you aboard!

    Seniority level

    • Seniority level

      Mid-Senior level

    Employment type

    • Employment type

      Full-time

    Job function

    • Job function

      Management and Manufacturing

    • Industries

      Restaurants

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    Restaurant Supervisor employer: ASK Italian

    At ASK Italian, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With comprehensive training through our award-winning Journey programme, generous discounts, and a supportive environment that encourages personal growth, we ensure that our Restaurant Supervisors thrive in their roles while enjoying the benefits of working in a dynamic team. Located in Wetherby, you will be part of a community that celebrates diversity and fosters collaboration, making it a truly rewarding place to build your career.
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    Contact Detail:

    ASK Italian Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Restaurant Supervisor

    ✨Tip Number 1

    Familiarise yourself with the ASK Factor philosophy. Understanding their core values of being heartfelt, respectful, generous, and spirited will help you align your responses during interviews and show that you embody these traits.

    ✨Tip Number 2

    Highlight your passion for hospitality and teamwork in conversations. Share specific examples from your past experiences where you successfully led a team or created memorable customer experiences to demonstrate your fit for the role.

    ✨Tip Number 3

    Research the local dining scene and ASK Italian's menu offerings. Being knowledgeable about their food and service style will not only impress during interviews but also show your genuine interest in the brand.

    ✨Tip Number 4

    Network with current or former employees of ASK Italian if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

    We think you need these skills to ace Restaurant Supervisor

    Leadership Skills
    Customer Service Excellence
    Team Management
    Communication Skills
    Attention to Detail
    Problem-Solving Skills
    Time Management
    Conflict Resolution
    Adaptability
    Knowledge of Food Safety Standards
    Passion for Hospitality
    Ability to Work in a Fast-Paced Environment
    Empathy and Respect for Diverse Cultures
    Training and Development Skills

    Some tips for your application 🫡

    Understand the Company Culture: Familiarise yourself with ASK Italian's values and philosophy, particularly the ASK Factor. Highlight how your personal values align with their emphasis on heartfelt service, respect, generosity, and a spirited attitude in your application.

    Tailor Your CV: Make sure your CV reflects relevant experience in hospitality and team leadership. Use specific examples that demonstrate your ability to lead a team, deliver excellent service, and work in a fast-paced environment.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention any previous roles where you successfully managed a team or improved customer satisfaction, and express your enthusiasm for joining ASK Italian.

    Highlight Relevant Skills: In your application, emphasise skills such as teamwork, attention to detail, and a commitment to high standards. Provide examples of how you've demonstrated these skills in past roles to make your application stand out.

    How to prepare for a job interview at ASK Italian

    ✨Show Your Passion for Hospitality

    Make sure to express your love for people and diverse cultures during the interview. Share personal experiences that highlight your passion for food and hospitality, as this aligns perfectly with ASK Italian's values.

    ✨Demonstrate Team Leadership Skills

    Prepare examples of how you've successfully led a team in a fast-paced environment. Discuss your approach to teamwork and how you ensure high standards of service, which is crucial for a Restaurant Supervisor role.

    ✨Emphasise Your Commitment to Inclusivity

    ASK Italian values diversity and inclusivity, so be ready to discuss how you foster a welcoming environment. Share any experiences where you've contributed to a positive team culture or supported colleagues from different backgrounds.

    ✨Prepare Questions About the ASK Factor

    Familiarise yourself with the ASK Factor philosophy and prepare thoughtful questions about it. This shows your genuine interest in the company and its core values, making you stand out as a candidate who truly aligns with their mission.

    Restaurant Supervisor
    ASK Italian
    Location: Wetherby
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