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- Tasks: Deliver engaging product training to clients, both remotely and on-site.
- Company: Join Asite, a global leader in construction technology, based in Mayfair, London.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Make a real impact by helping clients succeed with innovative tech solutions.
- Qualifications: Fluency in French and 1-2 years of experience in training or customer success required.
- Other info: Ideal for those passionate about simplifying complex tools and working with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced, French-speaking Product Trainer to join us at Asite, based in our head office in Mayfair, London, as we continue growing across the UK and European markets. You’ll be the go-to person for delivering tailored training sessions to our clients — particularly those across our French-speaking customer base — helping them get the most out of our platform. You’ll also contribute to shaping the learning experience by supporting training documentation and helping integrate eLearning into the broader training journey. This role is perfect for someone who enjoys simplifying complex tools, loves working with people, and is confident delivering both in-person and virtual training.
What You’ll Do
- Deliver product training to clients — remotely and on-site — with a focus on our French-speaking users
- Support the development of learning materials including presentations, user guides, and training documentation
- Provide ongoing support to users and help troubleshoot issues when needed
- Work closely with our Product, Regulatory, and Delivery teams to ensure clients are set up for success
- Keep training content fresh and aligned with software updates
- Consistently demonstrate best practice in training and learning for the software sector
What We’re Looking For
- Fluency in French (spoken and written) — this is essential for supporting our French clients
- 1–2 years' experience in training, customer success, or service delivery (SaaS background preferred)
- Familiarity with eLearning and how it fits into broader training delivery for a complex & fast-moving technical product suite
- Experience creating clear and helpful documentation for different audiences
- Strong communication and presentation skills — you’re comfortable explaining tricky concepts simply
- Comfortable working independently and collaborating across teams
- Bonus if you’ve worked in construction tech or delivered software training before
Why Asite?
Asite is a global leader in construction technology, used by some of the world’s biggest infrastructure players — like Laing O’Rourke, TfL, the MTA in New York, and Aldar in the UAE. Our platform helps teams manage projects throughout the entire lifecycle, driving efficiency and collaboration. We’ve grown steadily and profitably over the past decade, and this is a great time to get on board as we expand across new markets — especially in Europe. If you’re fluent in French, passionate about helping others succeed with technology, and want to make an impact in a global tech company, we’d love to hear from you.
Product Trainer (FR/EN) (London Area) employer: Asite
Contact Detail:
Asite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Trainer (FR/EN) (London Area)
✨Tip Number 1
Familiarise yourself with Asite's platform and its features. Understanding the product inside out will not only boost your confidence during interviews but also help you articulate how you can effectively train clients on its use.
✨Tip Number 2
Network with current or former employees of Asite, especially those in training or customer success roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to showcase your training skills by thinking of examples where you've simplified complex concepts for different audiences. This will demonstrate your ability to communicate effectively, a key requirement for the role.
✨Tip Number 4
Stay updated on trends in eLearning and training methodologies, particularly in the SaaS sector. Being knowledgeable about current practices will show your commitment to professional development and your readiness to contribute to Asite's training initiatives.
We think you need these skills to ace Product Trainer (FR/EN) (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training, customer success, or service delivery, especially within a SaaS environment. Emphasise your fluency in French and any experience you have with eLearning or technical products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and technology. Mention specific examples of how you've simplified complex tools for users and your approach to delivering engaging training sessions, both in-person and virtually.
Showcase Communication Skills: Since strong communication is key for this role, consider including a brief section in your application that demonstrates your ability to explain complex concepts simply. This could be a short paragraph or an example of a training document you've created.
Highlight Collaborative Experience: As the role involves working closely with various teams, mention any past experiences where you've collaborated with product, regulatory, or delivery teams. This will show your ability to work independently while also being a team player.
How to prepare for a job interview at Asite
✨Showcase Your Language Skills
Since fluency in French is essential for this role, be prepared to demonstrate your language skills during the interview. You might be asked to explain a complex concept in French, so practice articulating your thoughts clearly in both languages.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in training or customer success, especially if it relates to SaaS. Share specific examples of how you've simplified complex tools for users and the impact it had on their learning experience.
✨Prepare Training Material Examples
Bring along samples of training materials you've created, such as presentations or user guides. This will not only showcase your ability to create clear documentation but also demonstrate your understanding of different audiences' needs.
✨Demonstrate Your Communication Skills
Practice explaining tricky concepts in simple terms. During the interview, focus on your communication style and ensure you convey your ideas clearly and confidently, as this is crucial for delivering effective training sessions.
