At a Glance
- Tasks: Support store management in achieving sales targets and leading the team.
- Company: Join a dynamic retail environment with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced role with a chance to develop leadership skills.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Retail experience preferred; must be pursuing a High School diploma or GED.
The predicted salary is between 24750 - 30250 £ per year.
- Job purpose
- Support the store management in meeting or exceeding store sales targets
- Work with the Store Manager and Assistant Manager to achieve brand standard in customer service and selling, product presentation and merchandising
- Position in the organisation
- Reports directly to: Store manager
- Gives leadership to: Sales Associates
- In his absence, replaces: Store Manager or Assistant Store Manager
- Result fields
Result field 1. Support the Store Manager and Assistant Manager in meeting or exceeding store sales targets.
- Assist the management team by effectively leading the staff to achieve the financial, customer service and merchandising standards through effective product, people and service planning.
- Act as a keyholder, and share in the opening and closing responsibilities of the store.
Result field 2. To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising
- Key tasks
- Lead by example in effectively building and maintaining customer relationships.
- Lead by example in the execution of operational procedures, tasks and processes.
- Ensure all cash handling is accurate, while facilitating a superior checkout experience.
- Support and offer guidance to staff within the store, focused on the delivery of the required standards of (visual) merchandising, presentation and promotional activity.
- Recognize product flow opportunities and partner with management and Associates on process improvements.
- Manage back of house operations and share in the cleaning duties of the store where required.
- Partner with management to ensure that all visual and merchandising directives, promotions and markdowns are completed within a timely manner.
- Authority
According to limits of authority.
Communication
Internal: The contacts that are required to perform the described position, a. o. employees from the Retail department and relevant subsidiaries
External: The contacts that are required to perform the described position, a. o. suppliers
- Job requirements
- Knowledge and experience
- Two years of experience, working in a retail environment.
- Must have or be pursuing a High School diploma or GED.
- Able to effectively communicate in English (both written and verbal).
- Able to perform basic math functions.
- Personal qualities/skills
- Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
- Able to accomplish multiple tasks in a fast-paced environment.
- Ability to communicate effectively and appropriately with customers and store personnel, maneuver around sales floor, stockroom and store office; lift and carry 40 lbs/18.14 kilograms.
- Open availability and flexibility to work nights, weekends, store openings and store closings according to the needs of the business.
- #ASICShiring
- #J-18808-Ljbffr
Store Supervisor - Cannock employer: Asics
ASICS is an excellent employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong focus on employee development, you will have ample opportunities for growth through training and mentorship while being part of a passionate team dedicated to delivering outstanding customer experiences. Enjoy the unique advantage of working in a vibrant retail environment on Oxford Street, where your contributions directly impact sales and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - Cannock
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Asics, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Asics!
We think you need these skills to ace Store Supervisor - Cannock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Asics, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Asics and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Asics that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Asics
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
