At a Glance
- Tasks: Lead customer relationships and support the Customer Service Team in a dynamic environment.
- Company: Join ASICS, a purpose-driven brand that values diversity and inclusivity.
- Benefits: Enjoy wellness resources, employee discounts, and a supportive work culture.
- Other info: Be part of a family that believes in the power of movement.
- Why this job: Make a real impact in retail while promoting healthy minds and bodies.
- Qualifications: Strong communication skills and familiarity with Microsoft Office; ERP experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we’re looking for you.
Here at ASICS, we welcome diversity in our people, their backgrounds, and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification.
You’re customer oriented. You strive to give customers what they expect and deserve from our stores.
You’re a multitasker. You can juggle multiple deadlines in a fast-paced environment.
You’re committed. You’re passionate about retail and helping your store perform at the highest level.
You’re a strong communicator. You have a natural way with words, your colleagues, and customers.
You’re flexible. You’re willing to go the extra mile.
How you’ll help us. Based at our Warrington Office, you’ll lead by example in building and maintaining customer relationships and carrying out everyday tasks within the Customer Service Team.
More about you:
- Excellent communication skills in both written and verbal English.
- Familiarity with Microsoft Word and Excel.
- Familiarity with ERP systems and especially SAP would be an advantage.
How we’ll help you. Your wellbeing is our top priority. That’s why we’ll provide you with these resources to help you achieve and maintain a sound mind in a sound body:
- Calm app. Unlimited access to help develop your mental fitness through sleep, mindfulness, and meditation.
- Runkeeper Go™ app. Free premium subscription to our running app.
- Employee wellness programme. Free mindfulness sessions, online yoga, bootcamp classes, and Lunch and Learn sessions.
- OpenUp Access. A platform that offers professional psychological and medical assistance as well as meditation classes.
- Employee discount. 50% employee discount on ASICS, Onitsuka Tiger, and Haglöfs products.
We are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement.
So, this is your chance to join a truly purpose-driven brand and become part of a family. You’ll join a company focused on creating an inclusive environment that fosters diversity, individualism, healthy bodies, and healthy minds.
We look forward to receiving your application online.
Senior Customer Service Executive in Cheshire employer: ASICS
At ASICS, we pride ourselves on being a purpose-driven brand that champions diversity and inclusivity, making us an exceptional employer for those passionate about retail and customer service. Based in Warrington, our vibrant work culture prioritises employee wellbeing through comprehensive wellness programmes, including access to mental fitness resources and generous discounts on our products. Join us to not only advance your career but also to be part of a community dedicated to uplifting minds and bodies through the power of sport.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service Executive in Cheshire
✨Tip Number 1
Get to know the company culture! Before your interview, dive into ASICS' values and mission. This will help you connect your personal experiences with their purpose-driven approach, showing them you're not just a fit for the role, but for the brand too.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer service scenarios with a friend. This will help you articulate your thoughts clearly and confidently during the interview.
✨Tip Number 3
Show off your multitasking abilities! Prepare examples of how you've successfully juggled multiple tasks in previous roles. This will demonstrate your ability to thrive in a fast-paced environment, which is exactly what ASICS is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the ASICS family and being part of something bigger than just a job.
We think you need these skills to ace Senior Customer Service Executive in Cheshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and retail shine through. We want to see how your values align with our purpose-driven brand, so don’t hold back!
Be Clear and Concise:Make sure your written application is easy to read and straight to the point. Use clear language and structure your thoughts well, as strong communication skills are key for this role.
Highlight Relevant Experience:Don’t forget to mention any previous experience you have in customer service or retail. We love seeing how you’ve helped customers in the past and how that can translate to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ASICS
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer, as this role is all about building relationships and delivering top-notch service.
✨Show Your Passion for Retail
ASICS is looking for someone who’s genuinely passionate about retail. Be ready to share why you love working in this field and how you can contribute to the store's success. Your enthusiasm will shine through and make a great impression!
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Whether it’s discussing your previous roles or answering questions, being concise and confident will help you stand out.
✨Be Ready to Multitask
Prepare to discuss how you handle multiple tasks in a fast-paced environment. Think of examples where you successfully juggled deadlines or managed competing priorities, as this will show you’re the right fit for their dynamic team.
