At a Glance
- Tasks: Lead customer relationships and support the Customer Service Team in a dynamic environment.
- Company: Join ASICS, a purpose-driven brand that values diversity and inclusivity.
- Benefits: Wellbeing resources, free fitness apps, and wellness programmes to support your mental and physical health.
- Other info: Exciting opportunity for growth in a supportive and inclusive workplace.
- Why this job: Be part of a team that believes in the power of sport to uplift minds and bodies.
- Qualifications: Strong communication skills and familiarity with Microsoft Office; ERP experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we’re looking for you. Here at ASICS, we welcome diversity in our people, their backgrounds, and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification.
You’re customer oriented. You strive to give customers what they expect and deserve from our stores.
You’re a multitasker. You can juggle multiple deadlines in a fast-paced environment.
You’re committed. You’re passionate about retail and helping your store perform at the highest level.
You’re a strong communicator. You have a natural way with words, your colleagues, and customers.
You’re flexible. You’re willing to go the extra mile.
How you’ll help us: Based at our Warrington Office, you’ll lead by example in building and maintaining customer relationships and carrying out everyday tasks within the Customer Service Team.
More about you:
- Excellent communication skills in both written and verbal English.
- Familiarity with Microsoft Word and Excel.
- Familiarity with ERP systems and especially SAP would be an advantage.
How we’ll help you: Your wellbeing is our top priority. That’s why we’ll provide you with these resources to help you achieve and maintain a sound mind in a sound body.
- Calm app: Unlimited access to help develop your mental fitness through sleep, mindfulness, and meditation.
- Runkeeper Go™ app: Free premium subscription to our running app.
- Employee wellness programme: Free mindfulness sessions, online yoga, bootcamp classes, and Lunch and Learn sessions.
- OpenUp Access: A platform that offers professional psychological and medical assistance as well as meditation classes.
We are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement. So, this is your chance to join a truly purpose-driven brand and become part of a family. You’ll join a company focused on creating an inclusive environment that fosters diversity, individualism, healthy bodies, and healthy minds. We look forward to receiving your application online.
Senior Customer Service Executive in Warrington employer: Asics Italia S.R.L.
At ASICS, we pride ourselves on being a purpose-driven brand that champions diversity and inclusivity within our team. Located in Warrington, we offer a vibrant work culture that prioritises employee wellbeing through comprehensive wellness programmes, including access to mental fitness resources and fitness classes. Join us as a Senior Customer Service Executive and enjoy opportunities for personal growth while contributing to a mission that uplifts the mind and body through sport.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service Executive in Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, dive into ASICS' values and mission. This way, you can show how your passion for sport and customer service aligns with their purpose-driven approach.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer scenarios with a friend. This will help you articulate your thoughts clearly and confidently during the interview.
✨Tip Number 3
Show off your multitasking abilities! Prepare examples of how you've successfully juggled multiple tasks in fast-paced environments. This will demonstrate your capability to thrive under pressure, which is crucial for a Senior Customer Service Executive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the ASICS family directly!
We think you need these skills to ace Senior Customer Service Executive in Warrington
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail and customer service shine through in your application. Share specific examples of how you've gone the extra mile for customers in the past!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that align with what we’re looking for. Highlight your multitasking abilities and strong communication skills!
Be Authentic:We value diversity and individuality, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Asics Italia S.R.L.
✨Know Your Brand
Before the interview, dive deep into ASICS' mission and values. Understand how sport uplifts the mind and how that aligns with your personal beliefs. This will help you connect your passion for retail and customer service to the company's purpose-driven ethos.
✨Showcase Your Communication Skills
As a Senior Customer Service Executive, strong communication is key. Prepare examples of how you've effectively communicated with customers and colleagues in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your natural way with words.
✨Demonstrate Multitasking Abilities
In a fast-paced environment, being a multitasker is crucial. Think of specific instances where you've successfully juggled multiple tasks or deadlines. Be ready to discuss how you prioritise tasks and manage your time efficiently, showcasing your commitment to high performance.
✨Be Ready to Go the Extra Mile
Flexibility and a willingness to go above and beyond are essential traits for this role. Prepare to share stories that highlight your dedication to customer satisfaction and how you've exceeded expectations in previous roles. This will show that you're not just looking for a job, but a chance to contribute meaningfully.
