At a Glance
- Tasks: Lead the team to exceed sales targets and build strong customer relationships.
- Company: Join ASICS, a purpose-driven brand that values diversity and excellence.
- Benefits: Enjoy a 50% employee discount, wellness programmes, and access to mental fitness apps.
- Other info: Flexible hours and opportunities for personal growth in a dynamic environment.
- Why this job: Make a real impact in retail while inspiring your team and customers.
- Qualifications: Retail experience and excellent communication skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we’re looking for you. As Store Supervisor, you’ll team up with store management to help our Portsmouth store exceed its sales targets. You’ll become a shining example of how to build and maintain customer relationships while maintaining the highest brand standards in selling, product presentation, and merchandising. You’ll ensure that everyday tasks are completed diligently while influencing the processes behind them. And with your guidance in product, people, and service planning, our store and its Sales Associates will become a model for the ASICS retail experience.
Here at ASICS, we welcome diversity in our people, their backgrounds, and life experiences. So, you could be the right person for this role regardless of your age, nationality, religious beliefs, or gender identification.
Our perfect fit. We’re looking for someone to inspire our in-store teams to achieve excellence and understand the retail experience. Someone who is willing to step up and make key decisions in the absence of the Store Manager and Assistant Store Manager and really make a difference. Does this sound like you?
- You’re customer oriented. You strive to give customers what they expect and deserve from our stores.
- You’re a multitasker. You can juggle multiple deadlines in a fast-paced environment.
- You’re committed. You’re passionate about retail and helping your store perform at the highest level.
- You’re a strong communicator. You have a natural way with words, your colleagues, and customers.
- You’re flexible. You’re willing to go the extra mile and occasionally put in the hours outside of store opening times.
How You’ll Help Us. Based at our Portsmouth store and reporting to the Store Manager, you’ll:
- Lead by example in building and maintaining customer relationships and carrying out everyday tasks.
- Ensure all cash handling is accurate and checkout experiences are optimised.
- Support Store Associates on merchandising, presentation, and promotional activity standards and ensure that all retail‑related tasks are completed in good time.
- Liaise with store management to improve product flow processes.
- Manage back‑of‑house operations and share store cleaning duties where required.
More About You.
- Experience working in a retail environment.
- Excellent communication skills in both written and verbal English.
- Familiarity with Microsoft Word and Excel.
- Availability to occasionally work outside store opening times.
How We’ll Help You.
- Calm app – Unlimited access to help develop your mental fitness through sleep, mindfulness, and meditation.
- Runkeeper Go™ app – Free premium subscription to our running app.
- Employee wellness programme – Free mindfulness sessions, online yoga, bootcamp classes, and Lunch and Learn sessions.
- OpenUp Access – A platform that offers professional psychological and medical assistance as well as meditation classes.
- Employee discount – 50% employee discount on ASICS, Onitsuka Tiger, and Haglöfs products.
We look forward to receiving your application online.
Store Supervisor- Portsmouth Store employer: ASICS EMEA
At ASICS, we pride ourselves on being a purpose-driven brand that values diversity and fosters a supportive work culture. As a Store Supervisor in our Portsmouth store, you'll not only lead a passionate team but also benefit from our comprehensive employee wellness programme, generous discounts, and opportunities for personal growth. Join us to inspire excellence in retail while enjoying a fulfilling career that prioritises your well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor- Portsmouth Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ASICS EMEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ASICS EMEA!
We think you need these skills to ace Store Supervisor- Portsmouth Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ASICS EMEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ASICS EMEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ASICS EMEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ASICS EMEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
